UIUX Product Designer

A bit about the team and what youll deliver...

Were looking for our first in-house UI/UX Product Designer to help shape the future of our B2B SaaS platform and B2B2C mobile applications.

As part of our global Product team youll work closely with Product Managers and Engineering from the earliest stages of product discovery through to delivery. Youll be responsible for evolving and improving the user experience across our web and mobile products helping ensure every interaction is intuitive effective and aligned to real user needs.

This is an opportunity to have genuine influence. As the sole designer within the business youll own the design process end-to-end helping define how design contributes to product strategy customer experience and product delivery. Youll balance user needs technical constraints and commercial objectives to create experiences that work for customers engineers support teams and business stakeholders alike.

Working across SaaS platforms mobile applications and emerging AI-enabled capabilities youll help shape how users interact with our products today while contributing to the future direction of our design practices tooling and processes.

As the UI/UX Product Designer you will:

Product design & user experience

• Own the end-to-end design process across our SaaS platform and mobile applications from problem definition through to delivered experiences
• Evolve and improve existing user journeys interfaces and workflows across web and mobile products
• Define the user experience and interface design for new features products and capabilities
• Create wireframes prototypes user flows and high-fidelity designs that clearly communicate solutions
• Translate complex technical and business requirements into simple intuitive user experiences
• Champion accessibility usability and design best practice across all product experiences

Design systems & consistency

• Build maintain and evolve our design library including components patterns design tokens and supporting documentation
• Ensure consistency across products and platforms through scalable design system practices
• Work closely with Engineering to establish effective wireframe-to-code workflows and design handover processes
• Contribute to design standards and ways of working that support long-term product scalability

Research & discovery

• Conduct lightweight user research with customers stakeholders and end users to validate problems and opportunities
• Use qualitative and quantitative insights to inform design decisions
• Help define user profiles personas and audience cohorts across both business and consumer-facing products
• Test and validate concepts through prototypes usability reviews and stakeholder feedback

Collaboration & product development

• Partner closely with Product Managers and Engineers throughout the product lifecycle
• Contribute to product discovery solution design prioritisation and scope discussions
• Challenge assumptions ask questions and bring fresh ideas to product conversations
• Collaborate with Delivery Support and Commercial teams to understand user challenges and operational requirements
• Help ensure design decisions balance customer value business outcomes and technical feasibility

Innovation & continuous improvement

• Identify opportunities to introduce AI-assisted tools and workflows that improve research design and product development processes
• Stay current with evolving design trends technologies and best practices
• Contribute to the ongoing maturity of design capability within the business
• Help shape how design is embedded within a growing product-led organisation

Who you are...

• A user-focused designer who enjoys solving complex problems through thoughtful practical design
• Comfortable taking ownership and working independently while collaborating effectively with cross-functional teams
• Curious proactive and always looking to understand the why behind user behaviours and business requirements
• Confident working in ambiguity and able to transform loosely defined challenges into structured solutions
• A strong communicator who can clearly explain design decisions to both technical and non-technical audiences
• Comfortable balancing multiple priorities while maintaining attention to detail and quality
• Collaborative and pragmatic with the confidence to challenge constructively when needed

What makes you you...

Experience

• Experience designing B2B SaaS products including dashboards portals administration tools or data-rich business applications
• Experience designing consumer-facing mobile applications for Android and/or iOS platforms
• Experience delivering user-centred design solutions from discovery through to implementation
• Experience creating wireframes prototypes design systems and production-ready UI designs
• Experience collaborating closely with Product Managers Engineers and other stakeholders throughout the product lifecycle
• Experience working independently or as part of a small design function

Desirable

• Experience within telecoms fintech security or other regulated industries
• Experience designing AI-enabled product experiences or integrating AI capabilities into products
• Experience conducting user research usability testing interviews or analytics-led discovery activities
• Experience defining user personas behavioural segments or customer cohorts across multiple user groups
• Experience contributing to or establishing design systems and component libraries

Knowledge

• Strong understanding of UX principles information architecture interaction design accessibility and usability best practices
• Understanding of modern mobile design principles and platform guidelines for Android and/or iOS
• Understanding of modern SaaS and web application design patterns
• Awareness of the relationship between design decisions technical implementation and development effort
• Understanding of user-centred design methodologies and research techniques
• Familiarity with AI-assisted tools and technologies that support research design and collaboration

Skills

• Strong UI and visual design capability with a keen eye for detail
• Excellent problem-solving and critical-thinking skills
• Proficiency with Figma or similar modern design tools including components auto-layout prototyping and design system management
• Ability to create clear user flows wireframes prototypes and production-ready designs
• Strong stakeholder engagement and collaboration skills
• Ability to communicate complex concepts clearly through both visual and written formats
• Comfortable working closely with engineers and understanding technical constraints and opportunities
• Ability to prioritise effectively and manage multiple initiatives in a fast-paced environment

Additional Information :

What we can provide you in return for your investment...

Competitive compensation

• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.

Financial security & wellbeing

• Immediate participation in our pension scheme.
• Private medical insurance for you and your family from day one.
• Income protection and life insurance for peace of mind.

Flexibility & work-life balance

• Hybrid working arrangements to support your lifestyle.
• An open holiday policy with no upper limittake the time you need when you need it.
• Support for volunteering and causes that matter to you.

Growth & development

• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.

Inclusive supportive culture

• A commitment to diversity equity and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.

Impact & purpose

• The chance to work on technology that drives global economic inclusion and makes a real difference in peoples lives.

#LI-Hybrid

Trustonic is an equal opportunity employer.  We do not discriminate on any grounds. We empower engage enable and value differences between people including; different races ethnicities genders ages religions disabilities and sexual orientations with differences in education backgrounds skill sets experiences and knowledge.

Remote Work :

No

Employment Type :

Full-time