Training Coordinator

• Promote the Bosch Service Training portfolio to increase course uptake customer retention and revenue.
• Support the development of sales plans and contribute to achieving departmental revenue targets.

• Act as a key point of contact for customers managing course enquiries and maintaining ongoing engagement.
• Liaise with customers suppliers and stakeholders to support the planning scheduling and successful delivery of training programmes
• Collaborate with internal departments (UK and global) to align training solutions with broader business objectives

• Oversee the coordination of training events at the Bosch Service Training Centre and nationwide locations.
• Manage logistical requirements for regional training delivery across the UK and Ireland.
• Allocate and manage resources to ensure efficient and effective course delivery.
• Ensure accurate system updates relating to delegates and training records via internal systems and LMS platforms.

• Support internal finance processes including invoicing cost tracking and revenue reporting.
• Monitor performance metrics including course utilisation customer acquisition and conversion rates.
• Contribute to forecasting and reporting activities to support strategic planning.

• Manage pre- and post-course administration activities to ensure a seamless customer experience.
• Support the Training Manager with operational and commercial initiatives.
• Maintain high standards of communication with delegates and organisations on a daily basis.

Qualifications :

• Strong customer engagement and relationship skills.
• Excellent communication skills both written and verbal.
• Strong organisational time management and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office applications (Excel Word PowerPoint).

• Experience using Learning Management Systems (LMS).
• Experience with CRM database systems or SAP is desirable.
• A valid driving licence is advantageous

Additional Information :

On offer is a competitive salary and pension contributions. With a great package of benefits including but not limited to; 

• Minimum 25 days holiday excluding Bank Holidays (pro rata basis).
• Perkbox membership
• Cycle to Work Scheme
• Simply Health Scheme
• Supportive family friendly working policy
• Flexible working opportunities
• Access to discounts on retailers restaurants holidays and much more
• Employee Assistance Programme
• Access to BeFit wellbeing initiatives
• Free on-site parking

We will also provide opportunities for personal and professional development including ongoing upskilling training and development opportunities.

Remote Work :

No

Employment Type :

Full-time