Staff Product Designer Send (High Volume)

At Wise weve got a clear mission money without borders. Built by and for people who live global lives. Were at a genuinely exciting time when building more transparent and convenient ways to pay and get paid have never been more important in achieving that mission.

The High Volume team sits within Send and focuses on the customers who matter most to Wises growth: the 1% of our customer base who drive 45% of global cross-currency volume. These are people buying property abroad managing significant international wealth running global businesses and making some of the highest-stakes financial decisions of their lives. Theyre also the segment were currently failing to convert and retain at the rate they deserve. Thats the problem youll be solving.
 

Heres how youll contribute:

• Own the design direction for the High Volume space - setting strategy driving quality and shaping the experience from first impression to long-term loyalty.
   

• Bring clarity and confidence to complex high-stakes journeys - Customers sending 100k need predictability reassurance and control. Youll translate that into product experiences that genuinely deliver it.
   

• Work across a wide surface - verification and compliance flows transfer planning tools premium support touchpoints bulk business payments and emerging products like FX Forwards.
   

• Ground your work in customer evidence - Youll collaborate closely with research and use a rich base of qualitative and quantitative insight to make strong defensible design decisions.

• Raise the bar for the team around you - Youll mentor give feedback and help shape how we work not just what we ship.
   

• Partner deeply with product and engineering leads to define what we build and why not just how it looks.

This role will give you the opportunity to:

• Work on genuinely hard problems with real stakes and real data behind every decision.
   

• Own your impact. Youll help shape the strategy not just respond to it.
   

• Ship work that moves meaningful metrics activation rates conversion retention for customers entrusting Wise with some of the biggest financial moments of their lives.
   

• Be part of a positive change. Were fixing a broken greedy system and putting people and businesses in control of their money.

About you:

• You have a portfolio of well-crafted high-impact work that solves real problems ideally in spaces where trust complexity or high stakes are central to the design challenge.

• You think at the strategy level and execute at the detail level. Youre as comfortable shaping direction in a product review as you are sweating the micro-interactions.

• Youre a strong collaborator who designs in the open brings cross-functional partners along and earns influence through the quality of your thinking.

• You practise evidence-based design and can articulate your decisions clearly and credibly especially when pushing back on something.

• You have strong visual and interaction design skills and a high bar for fit and finish.

Were people without borders without judgement or prejudice too. We want to work with the best people no matter their background. If youve got great experience and youre great at articulating your thinking wed like to hear from you.

Because we believe diverse teams build better products wed especially love to hear from you if youre from an under-represented demographic.

Additional Information :

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Remote Work :

No

Employment Type :

Full-time