Senior Performance Officer (FTC)

Senior Performance Officer

Fixed Term Contract

Grade C

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Do you have experience of service contract management

Are you able to interpret data in order to support decision making

We are looking for a talented and analytical Senior Performance Officer to join our Highways and Infrastructure team.

In this key role you will support the management of highway maintenance and management contracts by analysing performance data monitoring contract compliance and providing high-quality management information to support service improvement and effective decision-making.

Working closely with the Principal Performance Officer you will:

• monitor and analyse service provider performance against contractual requirements
• produce performance reports and management information to support contract management and payment processes
• identify trends risks and opportunities for service improvement
• support audits data verification and compliance activities
• work collaboratively with service providers stakeholders and colleagues across the council to ensure effective contract delivery

About You

You will hold a relevant professional qualification or an equivalent level of expertise and experience in analysing data as well as:

• extensive knowledge of highway maintenance and management services which includes the councils statutory highway obligations
• a good understanding of service contract management ideally within highways maintenance and management
• experience of performance reporting analysis and compliance monitoring
• the ability to interpret financial statistical and technical information to support decision-making
• strong communication and relationship-building skills
• advanced IT skills particularly in Excel with the ability to analyse data and improve processes

This is an excellent opportunity to contribute to the delivery of vital highway services while developing your career in a dynamic and supportive environment.

What we offer in return

• Membership of West Midlands Pension Fund with generous employer contributions
• Enhanced Holiday Entitlement 30 days increasing with length of service
• My Rewards Scheme access to 800 brands providing discounts and savings
• Health and wellbeing support independent and confidential employeeassistanceand counselling occupational health

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached

Job Description and PersonSpecification

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employingretainingand developingall ofour people.

We want to ensure your recruitment journey with us is a positive andequitableone so please let us know if there are any reasonable adjustmentsadditionalsupport accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact:

A Disclosure and Barring Service (DBS) check will be undertaken.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy Birmingham City Council here.

Proof of Right to work in the UK will berequiredfor all applicantsin accordance withUK Home Office requirements before any employment offer can be confirmed.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.