Senior Controls Manager, ERMF

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

London/UK Remote 108700 - 147100 equity Incentive Awards tied to your performance Benefits

Were looking for a Senior Manager to join our Controls Discipline. This role is critical in driving greater efficiency and automation across our central control processes including Issues Management Policies & Standards Risk & Control Self Assessment Regulatory Change & Horizon Scanning and Non-Prudential Regulatory Reporting.

The successful person will help our embedded Control Business Partners and Risk Owners to operationalise all aspects of Monzos Enterprise Risk Management Framework (ERMF) in the first line of defence. This requires a Product and Service mindset - equipping the organisation with the platform processes data and training to make control management as automated simple and proportionate as possible.

This is a global capability delivering to all markets and subsidiaries. Close engagement with Risk & Compliance in the second line is a success measure as they set the risk appetite frameworks and bar for first line execution.

Youll play a key role by

• As a Subject Matter Expert designing (and re-designing) processes systems and controls to ensure proportionate and risk based compliance with the ERMF.
• Partnering for growth with Risk & Compliance.
• Operating with a product and service mindset to deliver value to Risk Owners.
• Driving real-time data insights to ensure controls are kept live.
• Elevate Monzos control environment to greater maturity and scalability pioneering a proactive approach to risk management.
• Contributing to successful re-platforming across GRC and Regulatory horizon scanning tools.
• Fostering positive relationships across the three lines of defence upskilling risk owners to take greater accountability for control processes and promoting a transparent risk culture.

Wed love to hear from you if

• You bring exceptional risk and control expertise from Banking Financial Services or FinTech.
• You have a proven ability to influence senior stakeholders and tackle complex issues in matrix environments.
• You have a strong track record in managing 1st line risk - and are hands on in doing so - with experience growing new business in control.
• Youre a data driven control leader.
• You thrive in fast-paced settings showcasing resilience adaptability and exceptional execution skills as the landscape evolves.
• You exhibit curiosity and collaboration adept at asking insightful questions and quickly acting on new information.
• Experience in process improvement deploying AI and/or working in scaling environments or tech companies is a plus!

Whats in it for you

108700 - 147100 equity Incentive Awards tied to your performance Benefits

This role can be based in our London office but were open to distributed working within the UK (with ad hoc meetings in London)

We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.

1000 learning budget each year to use on books training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits.

The application journey has 2 key steps

• Quick call with a Monzo Recruiter
• Initial Call with Hiring Manager
• 2 - 3 x 60 minute interviews
  

This process should take around 4-6 weeks - your schedule is really important to us so we promise to be as flexible as possible!

Well only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you dont miss out.

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Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage