Senior Client Success Manager

Job Description:

DXC Technology is looking for an exceptional Client Success Manager to lead one of our most strategic Aerospace & Defence accounts within Consulting & Engineering Services in the UK.

This is a high-impact leadership role for someone who thrives on building strong client relationships driving growth leading complex transformation and owning commercial performance. You will take full accountability for the accounts P&L growth strategy client engagement delivery oversight and long-term success.

This is far more than account management. It is an opportunity to shape a major client relationship expand DXCs position across Consulting Engineering Applications Digital Engineering and transformation services and establish yourself as a trusted strategic partner at the most senior levels of the client organisation.

Why this role stands out

This is a rare opportunity to step into a senior visible and commercially important leadership role within DXCs Aerospace & Defence business.

You will be responsible for growing a complex account with real scale and strategic importance while working with senior client stakeholders on some of their most significant engineering and technology priorities. For the right person this role offers the chance to influence a major transformation agenda lead a high-performing team and play a defining role in one of DXCs priority growth areas.

What youll be doing

You will own the overall success of the account commercially strategically and operationally.

Your focus will include:

• Leading the account strategy and building a clear multi-year growth plan
• Owning full P&L performance including revenue margin forecast accuracy and contract success
• Expanding DXCs presence across Consulting Engineering Applications modernisation Digital Engineering Data AI and related services
• Building strong trusted relationships with C-suite engineering technology and programme leadership stakeholders
• Identifying whitespace shaping new opportunities and converting pipeline into growth
• Overseeing major transformation programmes and ensuring strong governance quality and commercial discipline
• Leading and developing a high-performing account team across consulting delivery solutioning and commercial functions
• Positioning DXC as a long-term strategic transformation partner rather than a delivery supplier

What were looking for

Were looking for a senior leader who combines commercial strength client credibility and transformation experience.

Candidates are required to be UK Nationals with eligibility for clearance

You will bring:

• Strong experience in Consulting Engineering Applications or technology-led services
• Proven P&L ownership across complex accounts or business units
• A strong track record of growing strategic client relationships and winning new work
• Experience leading or overseeing large-scale transformation programmes in complex regulated environments
• A strong blend of sales consulting and delivery leadership
• The confidence and credibility to engage at Board CIO CTO Chief Engineer and Programme Director level
• Experience in Aerospace & Defence or closely related highly regulated mission-critical environments
• The leadership capability to build inspire and develop senior high-performing teams

Why Aerospace & Defence

Aerospace & Defence clients operate in complex highly regulated and mission-critical environments. Success in this space requires a unique blend of strategic thinking engineering credibility long-term relationship building commercial judgement and delivery discipline.

If you are energised by working in environments where complexity is high expectations are demanding and the opportunity to make a strategic impact is real this is an exceptional role.

What success will look like

In this role success means building a strong growth trajectory for the account while maintaining high standards of delivery and client confidence. You will strengthen DXCs position with senior stakeholders expand our footprint into new service areas and create the conditions for sustained profitable growth. You will also help shape a strong account culture one that combines commercial ownership delivery excellence and client focus.

Career opportunity

This is one of DXCs priority growth opportunities within Aerospace & Defence. Success in this role will create significant visibility and open a clear pathway into broader sector leadership practice leadership or major account leadership roles within DXC.

Why join DXC

At DXC you will have the opportunity to work on complex meaningful transformation challenges with some of the most important clients in the market. Youll join a business that values leadership commercial thinking collaboration and the ability to make a difference at scale.

If youre looking for a role where you can shape strategy grow an account lead from the front and build lasting client impact wed love to hear from you.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

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