Senior Associate – Market Research specialist

Job Title: Senior Associate Market Research specialist

Division: Supervision Policy and Competition

Directorate: Cross Cutting Policy & Strategy

Department: Cross-Cutting Response Research & Contracts

• Salary: National (Edinburgh and Leeds) ranging from 53800 to 67199 and London 59200 to 73799 per annum (Salary offered will be based on skills and experience)

• This role is graded as: Senior Associate Regulatory

• Your recruitment contact is: Louis Van den Burg via

• Your External Recruitment contact is: Tahir Kahn via

• Application must be submitted through our online portal. Applications sent via social media or email will not be accepted.

• You will need a CV and a supporting statement no longer than 500 words. The supporting statement is mandatory. Please include links to any research publications. Applications without a covering letter may not be accepted.

• We are also advertising for a Research Manager (JR0022259). You can apply for both roles through one application. Please indicate in your supporting statement if you are interested in and why you are suitable for both roles.

About the FCAand the team

The FCA regulates the conduct of c 35500 firms in the UK to ensure our financial markets are honest fair and competitive. Follow this link to find out more About the FCA.

The FCAs Market Research team provides vital consumer insights that support regulatory decisions. The team conducts bespoke surveys and qualitative research for other areas of the FCA collaborates with third-party data providers and ensures consumer insights are embedded across the organisation. They also deliver the Financial Lives survey (FLS) a key nationally representative study tracking UK consumers attitudes behaviours and financial experiences.

Their work informs policy identifies emerging issues and measures regulatory impact helping to keep the consumer voice central to financial oversight.

The team also manages a smaller amount of firm research including research about the perceptions firms and other stakeholders have of the FCA and how firms experience regulation.

Role responsibilities

• The role will be around 75% on bespoke research and around 25% on FLS. You will work closely with the team leads (Lead Associates) for FLS and for Bespoke research.

• You will work with our internal clients to write excellent Statements of Requirements (SoRs) for new bespoke research assess/ evaluate agency bids and work with appointed suppliers to ensure research projects are delivered on time and within budget. You will be responsible for ensuring that projects use optimal data collection data is robust and findings are analysed and reported well.

• For quantitative bespoke projects you will ensure that sampling screening and weighting are addressed as early as needed in the project timeline and that outputs will meet client needs. For qualitative research you will ensure projects meet client needs whether they are standalone projects or intended to help design a survey or to fill the gaps quantitative research cannot fill or to inform behavioural testing research run by our colleagues in Economics.

• For some projects your role may be to design the survey or the qualitative research and/or to provide in a SoR a clear research design for agencies to refine. Sometimes you will produce a first draft of the questionnaire or discussion guide.

• You willbe responsible fortwo or threeof theretail financialsectorsortopicscovered by the FLS meaning youdeliver the questionnaire thetabspecand the slides-based report for thesesections of the survey.

Skills Required

Minimum

• Prior experience managing market research projects within a market research agency regulator or government department including devising and overseeing workstreams and detailed timelines as well as overseeing suppliers.

• Strong organisational skills with the ability to work autonomously and deliver on your own initiative to manage competing priorities to work collaboratively to achieve wider team goals and to keep delivery on track.

• High attention to detail with the ability to implement and maintain processes that ensure the quality and rigour of the teams work.

Essential

• Experience of designing and conducting research for or on behalf of a financial services organisation or a public sector organisation.

• Very good knowledge of a broad range of quantitative and qualitative research methodologies with the ability to analyse results effectively.

• Experience of writing reports to publication standard in PowerPoint and in Word.

• Excellent written and verbal communication skills.

• Broad understanding of the different retail sectors within the financial services industry and the regulatory environment in which it operates

• Experience of designing and conducting research in one or more financial services sectors (or an ability to demonstrate you will get up to speed quickly).

Benefits

• 25 days annual leave plus bank holidays

• Non-contributory pension (812% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa income protection and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• Hybrid model where employees currently work a minimum of 50% in the office each month

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one thats free from discrimination and bias celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation one that makes better decisions drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

Were proud to be a Disability Confident Employer and therefore people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment cases of high application volumes we may progress applicants whose experience most closely matches the roles key requirements.

Useful Information and Timeline

• Advert Closing Date: Tuesday 8th September 2026 at 23:59

• CV Review/Shortlist: Wednesday 9th Friday 11th September 2026

• Shortlisted Candidates to be informed Friday 11th September 2026

• First Round Interviews over Teams: Monday 21st September Thursday 1st October 2026

• Second Round shortlist: Thursday 1st October 2026

• Shortlisted Candidates to be informed Friday 2nd October 2026

• Second Round Interviews in person ideally and including a case study task: Thursday 15th October and Friday 16th October 2026

Your Recruiter will discuss the process in detail with you during screening for the role therefore please make them aware if you are going to be unavailable for any date during this time.