Security Operations Manager

LOCATION: Chelsea

SHIFT PATTERN: as required 45 hours per week

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

Overview

ABM delivers security services within high-profile globallyrecognisedenvironments where safety performance and reputation are intrinsically linked.

We are seeking an exceptionalSecurity Account Managerto lead the delivery of security services across the Chelsea Football Club estate including Stamford Bridge and Cobham Training Ground.

This is a critical leadership role responsible for theend-to-end security operation across both non-matchday and matchday environments. The successful candidate will oversee a core security team across both sites with responsibility for scaling and leading a significantly increased workforce during matchdays and major events.

You will be a highly visible leader responsible foroperational excellence stakeholder confidence and continuous improvement ensuring the security function is proactive intelligence-led and aligned to both ABM standards and the clients expectations.

Key Responsibilities

Operational Leadership

• Take full ownership of security operations across Stamford Bridge and Cobham Training Ground

• Lead and manage the core security teams across both sites ensuring consistent high-quality service delivery

• Oversee matchday security operations including the mobilisation and management of an expanded workforce (circa 50 officers)

• Ensure effective planning coordination and execution of all matchday and event security activity

Client & Stakeholder Management

• Act as the senior point of contact for Chelsea FC and associated stakeholders

• Build and maintain strong trusted relationships across client teams and partner agencies

• Provide clearreportingon performance risks and service delivery

Performance & Commercial Management

• Deliver all contractual KPIs and service level agreements

• Managelabourhours resource allocation and budgets in line with contract requirements

• Drive operational efficiency whilst maintaining high service standards

Security Strategy & Continuous Improvement

• Lead a culture of continuous improvement identifying opportunities to enhance service delivery and reduce risk

• Embed intelligence-led security practices ensuring emerging threats and risks are understood and acted upon

• Work closely with ABMs Corporate Security and Intelligence functions to inform decision-making

Compliance & Governance

• Ensure full compliance with all relevant legislation SIA requirements and company policies

• Maintain robust audit inspection and assurance processes across both sites

• Ensure all staff are trained competent andoperatingin line with agreed procedures

People Leadership

• Lead develop and inspire a high-performing security team

• Promote and embed ABMs core values andbehaviouralstandards across the operation

• Ensure effective supervision performance management and succession planning

Incident & Risk Management

• Take ownership of incident response investigation and escalation processes

• Ensure preparedness for a range of scenarios including major incidents and emergency response

• Maintain strong situational awareness across both sites at all times

Reporting Line

• Reports to: General Manager

• Dotted line to: Director of Corporate Security & Contingency Planning

Essential Skills & Experience

• Proven experience in a senior security leadership role within a complex high-profile environment

• Strong operational experience inevent security stadiums or large public-facing venues

• Demonstrable experience managing large multi-layered teams

• Excellent stakeholder management and communication skills

• Strong understanding ofintelligence-led security and threat/risk management

• Experience managing budgets resources and contractual performance

• In-depth knowledge ofsecurity legislation compliance and best practice

• Ability to operate effectively infast-paced high-pressure environments

Desirable

• Experience within Premier League / elite sports environments

• Background in police military or specialist security roles

• Experience within integrated FM or multi-service contracts

Working Pattern

• Full-time site-based role split between Stamford Bridge and Cobham Training Ground

• Regular attendance required onall home matchdays and key events

• Flexibility required to support evenings weekends and peak operational periods

Were proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find:

• Perks: discounts gift cards cashback and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our

About ABM:

ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.

For more information visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Required Experience:

Manager