Sales Operations Lead
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Job Summary
About Corporate Traveller
At Corporate Traveller were on a mission to take business travel to the next level. And when it comes to our people we know we are next level. We are anything but ordinary. Part of the corporate division of the Flight Centre Travel Group (FCTG) Corporate Traveller is one of FCTGs most successful brands globally. Our mission is to make end to end travel experience faster simpler and easier for our customers and to demonstrate ongoing value to decision-makers travellers and bookers. We provide our customers with the perfect blend of personal local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We lead with passion ambition and a hunger to do better. We do whatever it takes to get the best results for ourselves and our customers. We are committed to helping our customers and each other grow and smash our goals. And at our core we believe that together we can do anything. Together we are here to take it to the next level.
About the role
Were looking for a commercially minded Sales Operations Lead to play a pivotal role in driving the performance scalability and effectiveness of our sales engine.
Sitting within the Enablement & Tech Solutions team youll take ownership of our sales technology stack and forecasting & pipeline processes ensuring our teams have the tools insights and structure they need to succeed.
Youll be the go-to expert across platforms such as Gong Gong Engage Cognism and LinkedIn Sales Navigator optimising how theyre used across Sales and Customer Success. Alongside this youll lead on forecasting cadence pipeline visibility and reporting giving senior leaders the confidence to make data-led decisions.
Working closely with sales leaders managers and cross-functional teams youll uncover insights remove friction from existing processes and build the operational infrastructure needed to support sustainable growth.
Key responsibilities
- Own and optimise the sales technology stack driving adoption and best practice
- Manage vendor relationships and identify opportunities for integration and efficiency
- Build and maintain accurate forecasting and pipeline reporting processes
- Develop dashboards and identify pipeline risks or growth opportunities
- Use data insights to improve conversion rates revenue growth and customer retention
- Collaborate across Sales Customer Success and Enablement teams to drive alignment
About you
Youre a data-driven problem solver who thrives at the intersection of sales technology and analytics. Youre comfortable working with multiple data sources and turning complex insights into clear actionable recommendations.
Youre proactive detail-oriented and confident working in a fast-paced environment where priorities can evolve quickly. Most importantly youre passionate about improving how sales teams operate and perform.
Were looking for someone who:- Has experience in sales operations revenue operations or a commercial function
- Is highly analytical with strong reporting and data interpretation skills
- Has hands-on experience with sales tech platforms (e.g. Gong Cognism LinkedIn Sales Navigator)
- Communicates effectively with stakeholders at all levels from frontline teams to senior leadership
- Takes initiative and is comfortable working with ambiguity
- Maintains a high level of accuracy and attention to detail in reporting and forecasting
- Thrives in a collaborative cross-functional environment
Whats in it for you
- Exclusive Travel Discounts: As part of Flight Centre Travel Group you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Groups global presence spanning 30 brands in over 20 countries youll have clear career pathways and the resources you need to achieve your professional goals including training and support.
- Vibrant Culture & Social Perks: Experience our fun industry-renowned culture with exciting social events such as monthly awards nights global conferences end-of-financial-year balls and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services including dental optical and chiropractic care with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services including mortgage advice regulated financial guidance and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits including company-matched charitable donations an excellent pension scheme share options an electric vehicle scheme and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .
About Company
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