Rent Service Team Manager

Rent Service Team Manager

Permanent

Grade Cper annum (pro rata)

Consultation grade - subject to formal evaluation under the Equal Pay Programme

Part Time

Working 21.9 hours per week on a hybrid basis

The Birmingham City Council Rent Service has a permanent vacancy for a Part Time Team Manager working 21.9 hours per week.

You will be based within the Birmingham City Council Rent Service based in the Council House

Your tasks will include:

• Effectively managing service teams to ensure that staff are working to optimum efficiency throughout the working time available in the delivery of income related services
• Development and monitoring work plans for the service team(s) of assigned areas of responsibility
• Provision of training as required to members of the team including monitoring its effectiveness
• To manage and supervise of employee relations issues within the service team(s) in areas assigned responsibility. This includes staff recruitment and selection management of attendance staff development investigations disciplinary matters and welfare counselling inclusive of the use of people solutions and chair regular meetings with staff side and recognised trade union representatives

Successful candidates must have experience of management and supervision of staff at appropriate level as well as extensive knowledge of Housing Legislation in the context of income recovery along with experience of dealing with internal and external customers and will need to possess verbal and written communication skills of a high level.

Ideally you will be able to organise work and set priorities and will be able to plan and organise resources to meet service demand within specific; quality and performance frameworks and be able to demonstrate management of self and team including staff development.

This is a hybrid role and onsite attendance is subject to service need.

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting.

Unfortunately we cannot consider any applications without a CV attached

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact quoting ref 4224

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Job description & Person Specification Income%20Services%20Team%20Manager%

We strive to advertise all roles for a minimum of two weeks. However due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view ourCorporate Safeguarding Policy Birmingham City Council here

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