Registered Manager Southampton

Registered Manager Domiciliary Care

Were looking for an experienced and passionate Registered Manager to lead a growing domiciliary care service across Southampton and the surrounding areas. This is an exciting opportunity for someone who believes that exceptional care begins with strong leadership compassionate teams and putting people at the centre of everything they do.

Youll be joining a service committed to delivering flexible personalised home care that enables people to remain safe comfortable and independent in the place they know best their own home. The organisation prides itself on providing compassionate tailored care while working closely with families local authorities and healthcare professionals to achieve the very best outcomes.

The Heart of the Role

As Registered Manager youll lead the day-to-day operation of the domiciliary care service ensuring every client receives high-quality person-centred care that promotes dignity independence and wellbeing.

Youll inspire and develop a dedicated team of care professionals creating a positive culture where people feel valued supported and motivated to deliver exceptional care every single day.

This is a role for someone who understands that home care is about far more than completing visits. Its about building relationships reducing loneliness supporting independence and helping people continue enjoying life on their own terms.

What Youll Be Doing

Your role will combine leadership compliance operational management and business development.

Service Leadership

• Leading the daily operation of the domiciliary care service
  

• Inspiring and developing a team of Care Coordinators Supervisors and Care Professionals
  

• Creating a positive culture built around kindness accountability and high-quality care
  

• Ensuring every client receives safe responsive and personalised support
  

Compliance & Quality

• Maintaining full CQC compliance and regulatory standards
  

• Overseeing safeguarding audits care planning and quality assurance
  

• Ensuring care plans and risk assessments are accurate regularly reviewed and tailored to individual needs
  

• Driving continuous improvement across the service
  

Team Development

• Recruiting mentoring and developing a compassionate and committed workforce
  

• Conducting supervisions appraisals competency assessments and performance reviews
  

• Supporting staff wellbeing retention and professional development
  

• Creating an environment where people feel appreciated and empowered to succeed
  

Business Growth & Development

• Supporting the continued growth of the service across Southampton and surrounding areas
  

• Building strong relationships with local authorities NHS professionals commissioners and private clients
  

• Supporting new care package assessments and successful onboarding
  

• Identifying opportunities to safely increase hours while maintaining outstanding quality
  

Operational Responsibilities

• Managing budgets and service performance
  

• Monitoring KPIs and driving operational excellence
  

• Participating in the on-call rota as part of the management team
  

• Ensuring excellent communication between clients families office staff and care teams
  

What Makes This Service Different

This organisation believes that great care starts with listening.

Every care package is tailored around the individual recognising that everyone has different routines preferences goals and support needs. Whether someone requires companionship personal care dementia support respite care or more specialist home care the aim is always the same helping people maintain their independence while feeling respected safe and cared for.

The service also believes that outstanding care can only be delivered by outstanding people. Thats why significant emphasis is placed on supporting staff encouraging development and creating a culture where everyone feels part of one team working towards the same goal.

Why This Role Matters

Behind every outstanding home care service is a leader who creates confidence stability and opportunity.

Someone who empowers their team to provide the highest standard of care.

Someone who ensures clients remain independent respected and supported to live life their way.

Your leadership wont simply manage a service.

It will help families feel reassured staff feel inspired and clients continue living safely and happily in the place they call home.

Requirements

What Were Looking For

Were looking for an experienced Registered Manager who combines strong operational knowledge with compassionate leadership.

You should have:

• Previous experience as a Registered Manager within domiciliary care
  

• A strong understanding of CQC regulations and compliance
  

• Experience managing care teams coordinators rotas and service delivery
  

• Strong knowledge of safeguarding care planning audits and quality assurance
  

• Experience developing relationships with local authorities NHS professionals and private clients
  

• A proven ability to grow domiciliary care services while maintaining exceptional standards
  

• Excellent leadership organisational and communication skills
  

Youll also be:

• Passionate about delivering truly person-centred care
  

• Calm under pressure and solutions-focused
  

• A supportive and approachable leader
  

• Commercially aware with a good understanding of service development
  

• Committed to achieving outstanding outcomes for both clients and staff
  

Benefits