Program Manager FTC, EU DSP Payments

This is a 12 months fixed-term contract.

The Last Mile DSP Payments team wants a Program Manager whos ready to dive in get their hands dirty and learn payments operations from the inside out.

EU DSP Payments moves more than 1B a year across 9 countries and youll get a real bounded piece of that world to call your own. Think of it as your training ground with teeth: a defined workstream (a payment type a market a process) where youll build genuine expertise working closely with a senior PM wholl show you how the bigger picture fits together.


Key job responsibilities
**What Youll Do**
Get hands-on executing payment process tasks and improvements within your assigned EU workstream fuel incentives or a focused set of markets with a senior PM in your corner
Sharpen existing financial controls and audit trails by digging into checks spotting gaps and flagging issues fast
Build Excel-based tools and trackers (pivot tables VLOOKUPs basic Power Query) that take the manual grind out of day-to-day work
Chase discrepancies within your area tracing data through upstream systems and partnering with senior teammates to nail the root cause
Document how things actually work clearly enough that someone else could pick it up automate it or scale it
Help capture requirements for automation by getting close to the manual process and spotting exactly where it breaks

A day in the life
Youre sharp with Excel pivot tables and VLOOKUPs are your bread and butter and youre hungry to pick up Power Query
You like structure and you bring it when somethings messy you want to be the one organizing it not just observing it
You communicate clearly and proactively your manager and stakeholders always know where things stand
Youre a fast learner who doesnt need everything spelled out twice new systems and workflows excite you not intimidate you
Youre open to travel getting face time with regional ops teams is part of how youll grow
You keep your cool under deadline pressure especially during peak periods

**Bonus points for:** curiosity about SQL interest in BI tools (QuickSight Tableau) or a second European language

- Experience in Excel with advanced proficiency (pivots lookups etc.)
- Experience working cross-functionally with tech and non-tech teams
- Bachelors degree in business engineering operations supply chain transportation logistics
- Experience supporting process documentation using data
- Some exposure to process improvement or standardization (internship co-op or early-career project work counts)

- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- Experience in a highly analytical results-oriented environment with cross functional interactions
- Experience leading projects across multiple stakeholders
- Exposure to project tracking or basic schedule management.
- Self-starter energy coursework or self-directed learning in SQL or data analysis

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