Product & Proposition Director (Insurance)

Salary: Competitive Benefits
Division: Post Office Insurance
Reporting Line: Chief Commercial Officer
Contract Type: Permanent
Location: London - Hybrid

The Product & Proposition Director is responsible for defining and delivering the commercial strategy that drives growth profitability and competitiveness across Post Office Insurances (POI) product portfolio. This role leads the development optimisation and in-life performance of all insurance propositions ensuring they meet customer needs deliver fair value and support POIs commercial ambitions.

The Director acts as the commercial engine of the business identifying revenue opportunities strengthening insurer partnerships improving product economics and ensuring propositions are differentiated scalable and commercially sustainable. This role sets the strategic direction for portfolio growth and works cross-functionally to ensure strong commercial execution across all channels

The Product & Proposition Director is required to proactively participate in the development and delivery of functional strategy and commercial objectives always modelling appropriate leadership behaviours and demonstrating a customer first mindset. They will ensure all commercial decisions align with Consumer Duty customer fairness and POIs conduct risk standards. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.

Now more than ever we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary we offer a comprehensive benefits package that includes:

• 28 days annual leave that increases with tenure bank holidays
• Annual Bonus scheme
• Generous pension contribution
• Life assurance
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity Diversity and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer we value and celebrate the differences among our people ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

To be successful in this role you will have significant senior leadership experience in Product Proposition or Commercial roles within insurance or broader financial addition to this you will have;

• Proven track record of delivering commercial growth portfolio improvements and successful product launches while meeting regulatory expectations
• Strong experience working with insurers underwriters and actuarial teams on pricing product design and performance improvement.
• Deep understanding of FCA product governance and Consumer Duty frameworks with hands-on accountability for Product Reviews and Fair Value Assessments
• Experience leading crossfunctional teams and driving largescale commercial programmes.
• Relevant professional qualifications preferred (ACII product management or commercial strategy qualifications).

Post Office Insurance (POI) is a specialist insurance business thats a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel home motor pet and gadgets a focus on customer value were the UK market leader in travel insurance selling over one million policies each year.

There is much work to be done in achieving our growth ambitions. Were looking for people that emphasise value and service for our customers helping us offer innovative and quality insurance products whilst remaining focused on our purpose and strategic intent.

If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description please contact

Were thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately were unable to provide individual feedback on all submissions.