Product Architect (Post Office Insurance)

Salary: Competitive Benefits
Division: Post Office Insurance
Reporting Line: Programme Director
Contract Type: Permanent
Location: London

The Product Architect is responsible for defining documenting and owning high-quality product and integration specifications that enable the effective delivery of insurance products across Policy Administration Systems (PAS) and aggregator integration frameworks.

The role is also accountable for ensuring that product and integration specifications embed appropriate risk considerations regulatory requirements and control design at the point of definition supporting compliant delivery and good customer outcomes.

The role acts as a critical bridge between Commercial Product Technology and external partners ensuring that product intent is translated into clear structured and deliverable technical specifications. This includes ensuring alignment to architectural standards integration requirements and delivery constraints enabling efficient implementation and reducing delivery risk.

The role will play a key part in supporting the organisations IT replatforming and strategic partnerships with software houses and aggregators ensuring consistency clarity and scalability of product design. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.

Now more than ever we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary we offer a comprehensive benefits package that includes:

• 28 days annual leave that increases with tenure bank holidays
• Annual Bonus scheme
• Generous pension contribution
• Life assurance
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity Diversity and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer we value and celebrate the differences among our people ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

To be successful in this role you will have proven experience in a product proposition commercial or insurance role (preferably within financial services) In addition to this you will have;

• Strong understanding of insurance product structures policy administration systems and product lifecycles.
• Experience working with aggregator integrations (e.g. quote/bind journeys data exchange formats APIs).
• Demonstratable experience working in large-scale transformation or IT replatforming programmes.
• Good understanding of system architecture principles and integration design (APIs data mapping interfaces).
• Strong analytical skills with the ability to translate complex requirements into clear structured outputs.
• Experience working with structured documentation methodologies (e.g. user stories functional specs data mapping).
• Demonstrated experience using insight and MI to support product decisions.
• Understanding of FCA product governance and Consumer Duty expectations (desirable).
• Professional qualifications (ACII product management commercial strategy) beneficial but not essential

Post Office Insurance (POI) is a specialist insurance business thats a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel home motor pet and gadgets a focus on customer value were the UK market leader in travel insurance selling over one million policies each year.

There is much work to be done in achieving our growth ambitions. Were looking for people that emphasise value and service for our customers helping us offer innovative and quality insurance products whilst remaining focused on our purpose and strategic intent.

If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description please contact

Were thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately were unable to provide individual feedback on all submissions.