POD Administrator

We have an exciting opportunity for a POD Administrator to join our friendly team in Broxburn on a full time permanent basis. 

Salary: 25815 per annum 

Working hours: 4 on 4 off 7am-7pm. 

The purpose of a POD Administrator is to process Proof of delivery documents (PODs) received from Fowler Welch depots and Sub contractors. Scanning processed paperwork to enable customers to view their PODs.

Key Duties of a POD Administrator:

• First point of contact for visitors and incoming calls.
• Processing PODs checking all incidents have been reported and that the paperwork is stamped / signed correctly to a high level of accuracy.
• Ensuring PODs are scanned correctly making them available to customers.
• Dealing with customer POD queries in accordance with set guidelines.
• Liaising with customers supermarkets and sub-contractors via telephone and email regarding POD queries.
• Sorting and sending internal and external post.
• Filing of vehicle check sheets.
• Accurate scanning of POD paperwork and correction of scan errors to ensure availability for customers.
• Scanning of POD requests to a high level of accuracy.
• Processing stationary orders and printing supplies.

Qualifications :

• Excellent attention to detail.
• Customer service experience.
• Planning and organisational skills.
• Good communication skills.
• Proficient in Computer Literacy including Microsoft Excel Word Outlook
• Previous experience of a fast paced office environment desirable.
• Previous experience of working within logistics and / or FMCG sector advantageous.

Additional Information :

As part of our drive to make Fowler Welch a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success which is why we offer a wide range of benefits which include:

• Annual Leave  20 days 8 Bank Holidays.
• Pension scheme  We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4.5% employee and 4.5% employer.
• Life Assurance - x 3 your annual salary.
• Wellness  Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days 365 days a year.
• Eye Care Vouchers  We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition  We recognise that employees have gone the extra mile via Employee of the month and year special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!

Remote Work :

No

Employment Type :

Full-time