Partner Portal Proxy Product Owner – Graduate Trainee

hELIOS is the global Life & Health (L&H) administration platform designed to manage individual-level data across SCORs reinsurance business. The platform is built around three core pillars:

• Business Administration Streamlining treaty administration processes such as bordereaux management claims referrals and medical underwriting.

• Operational Efficiency Enhancing user experience with automated workflows integrated systems and consistent data processing.

• Data Centricity Delivering standardized accurate and accessible data to support decision-making in areas such as modeling experience analysis and knowledge management.

As part of the Forward 2026 strategic plan hELIOS is being deployed across L&H markets (excluding the US and China) to support the administration of assumed and retrocession premiums and claims. The hELIOS Portal is a key interface used by clients and internal teams to exchange reinsurance data.

The Partner Portal Proxy Prodcut Owner is responsible for the following activities:

• Assist users worldwide: manage user creation troubleshoot production issues and coordinate followups with IT teams.

• Support corrective maintenance activities and help ensure platform stability.

• Contribute to automated regression testing creation in preparation for the 2027 technical upgrade and potential new business needs.

• Review and update existing documentation to ensure accuracy clarity and alignment with the current operating model.

• Document new requirements user stories or enhancements when needed and maintain the product backlog

• Help with changemanagement activities including trainings communication and supporting the global user community.

• Depending on workload and priorities assist Product Owners from other hELIOS components such as Life Admin by contributing to support tasks or crossfunctional activities

Required experience & competencies

Experience:

• Academic background or internship experience related to Information Systems Data Business Analysis Insurance or Reinsurance.

• Interest in digital platforms operations or backoffice processes within financial services or insurance.

• Exposure to life insurance or reinsurance concepts is a plus but not required.

Technical skills:

• Agile methodology

• Basic knowledge of testing principles; interest in automated regression testing is an advantage.

Soft skills:

• Strong analytical and problemsolving abilities with curiosity and a learning mindset.

• Clear and confident communicator able to interact with end-users and IT teams.

• Organized detailoriented and proactive in following up on issues and tasks.

• Teamoriented with a servicefocused mindset especially when supporting users.

• Adaptable and comfortable working in a changing project environment with shifting priorities.
  
  
  
  Required Education
• Master of science Master of Technology or Master of Business Administration.

If this sounds like the right opportunity for you then please submit your CV to us . You must have relevant working rights for the UK for the next 23 months. No sponsorship will be provided.