Operations Manager

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Its driven by Operations Managers who bring the team together to push excellence in safety quality and productivity across our sites. At your site youll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities
Manage and develop a team of Area Managers
Lead operational teams on a shift deal with issues and positively impact site performance
Analyse shift performance against relevant business objectives and put in place actions to improve our operational excellence
Work closely with other support teams including HR Finance Health and Safety and Security
Design and deliver initiatives across the sites to improve operational performance

A day in the life
Youll lead shifts at one of our operational sites. Youll also be the key link between a number of teams including finance safety and operations integration teams. That means youll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business deep diving into performance and risk metrics for sites and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youll be a source of leadership and support your team to be the best managers they can be.

About the team
Amazon couldnt deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS youll be welcomed into a diverse team that plays a central role in our success. Using air sea and road transport as well as sortation centres equipped with the latest technology youll help Amazons transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination quickly conveniently and sustainably.

- Bachelors degree or Masters degree
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Speak write and read fluently in English
- Experience in analyzing data to drive decisions
- Experience in logistics transportation supply chain import/export operations or data entry/data administration

- Bachelors degree or a Masters degree and experience working for Amazon or any Amazon subsidiary or affiliate
- Experience with Six Sigma tools and Lean techniques
- Experience within a distribution center logistics or manufacturing environment
- Experience with Microsoft Office including Outlook Word and Excel

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

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