Office Operations Coordinator

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

AI at SharkNinja

At SharkNinja were building an AI-native culture. Were not waiting for the future; were creating it. Our people are expected to experiment boldly adopt new tools and continuously raise whats possible to create meaningful impact for our consumers. If you believe the best way to do your job hasnt been invented yet youll fit right in.

London Engineering Office Battersea Full-time On-site

About the Role

Were looking for an Operations Office Coordinator to support the team behind the next generation of Shark and Ninja products. Based in our London Engineering office in Battersea youll play a critical role in keeping our day-to-day operations running smoothly enabling engineers and cross-functional teams to focus on innovation.

This role combines operational coordination logistics management supplier administration and office support. Youll take ownership of our shared Operations inbox manage post and courier processes coordinate purchasing and supplier requests and help ensure our office runs efficiently every day.

Were looking for someone who is highly organised proactive and solution-oriented with a strong attention to detail and a passion for delivering excellent service.

What Youll Do

Operations & Team Support

• Own and manage the shared Operations inbox ensuring requests are triaged prioritised and resolved efficiently.
• Act as a key point of contact for purchasing requests supplier queries and operational support across the business.
• Coordinate purchasing activities from request through to completion working closely with Finance Legal and other internal stakeholders.
• Support supplier onboarding processes and ensure requests progress smoothly through internal workflows.
• Provide timely updates and clear communication to stakeholders ensuring visibility and accountability throughout.
• Leverage AI tools and technology to improve efficiency streamline processes and identify opportunities for continuous improvement.

Post Courier & Logistics Management

• Manage inbound and outbound post across SharkNinjas London offices.
• Coordinate domestic and international courier shipments ensuring deliveries are managed accurately and efficiently.
• Maintain delivery records shipment tracking and inventory logs.
• Serve as the primary contact for employee delivery and courier queries.
• Monitor logistics activity proactively identifying and resolving issues before they impact operations.
• Oversee the receipt tracking storage and disposal of items where required.

Office Operations

• Support the Office Manager with office events team activities and operational initiatives.
• Manage expense submissions purchase requests and reconciliation activities for corporate spending.
• Maintain accurate administrative records and operational documentation.
• Support ad hoc projects and operational priorities as business needs evolve.
• Build strong relationships across teams and contribute to a positive collaborative office environment.

What Youll Bring

• Experience supporting a busy operations office administration facilities or business support function.
• Proven ability to manage a high-volume shared inbox and coordinate multiple priorities simultaneously.
• Strong organisational skills with exceptional attention to detail.
• A proactive solutions-focused mindset and the ability to work independently.
• Confidence using technology and AI tools to improve productivity and ways of working.
• Excellent communication and relationship-building skills with the ability to collaborate effectively across teams.
• A hands-on approach and willingness to support wherever needed.
• Comfort working in a fast-paced environment where priorities can change quickly.
• Ability to work on-site Monday to Friday and undertake the physical aspects of managing deliveries and shipments.