Bid Coordinator

About PayByPhone

At PayByPhone our strength is our people. Behind our product is a talented creative and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative learning should be constant and work should be enjoyable. As we grow were looking for people who want to grow with us.

Together were on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly easily and securely without waiting in line carrying change or worrying about costly fines.

About The Role

Location: Hatfield UK (Hybrid)

Employment type: Full-Time Permanent

Reports to: Managing Director UK

As Bid Coordinator your primary purpose is to support the UK Commercial team across the entire bid process from identification through to submission and pre-award negotiations. You will make confident use of AI and automation tools to accelerate bid searching requirement analysis drafting and content management applying your own judgement to ensure every submission isaccuratecompliantand delivered on time. By combining strong organisational skills with discerning use of technology you help the team pursue more opportunities without any loss of quality contributing directly to the achievement of our UK business developmentobjectives.

Key Responsibilities

• Support the Companys bid process from identification to submission and pre-award negotiations.

• Analyse bid requirements.

• Use AI-enabled tools (e.g. Responsive) to produce first-pass drafts from our approved content library then reviewtailorand quality-check them for accuracytoneand compliance before submission.

• Use AI to analyse incoming RFP/ITT documents extracting requirementsdeadlinesand evaluation criteria to speed up bid/no-bid decisions and de-risk compliance.

• Comfortable learning and using software tools such as MS Office Salesforce and Responsive.

• Write and edit documents for readability consistency andappropriate tone describing company capabilities sector knowledge managementapproachand/or past performance.

• Provide support in putting together exceptional bids that clearlydemonstrateproductbenefits andaccurately respond to all elements to meet or exceed the bid requirements within the stipulatedtimeframes.

• Track bid responses and evaluations of bid responses.

• Obtain approvals by reviewing proposals with key providers and project managers.

• Support developing effective processesassetsand resources for successful bid submissions.

• Participate in bid/no-bid reviews with the UK Commercial team. Conduct win/loss reviews.

• Maintain and improve the Responsive Answer Library keeping AI-drafted and reusable contentaccurate current and on-brand.

• Work with Marketing to curate bespoke materials for bid responses.

• Manage content on Commercial Team Confluence pages as it relates to the bid process.

• Commercial Team special projects as assigned by the Managing Director UK.

Required Qualifications

• 3 years experience in bid coordination related activities.
  
• Experience working in a fast-paced rapidly changing environment.
• Experience in gathering information for reports.
• Able to gather information accurately and quickly from multiple sources.
• Experience working in Responsive is an asset.
• Experience in generating Salesforce reports is an asset.
• Confident using AI and automation tools to accelerate research drafting and content management with the judgement to check edit andvalidateAI output rather than take it at face value.
• Proven ability to learn new software programs and able to learn quickly.
• Intermediate in Excel and PowerPoint.
• Strong research skills across webAIand internal knowledge sources.
• Prior experience using Salesforce or other CRM.

What We Offer

Compensation: The expected salary range for this role is 37000 - 43000 plus commission and car allowance. Final compensation will be based on factors such as experience skills qualifications and internal equity.

Private Healthcare: Available to all permanent employees effective Day 1 with no waiting period as well as optional dental coverage.
Pension scheme: All permanent employees get access to our pension scheme with 5% employer contribution
4x Life insurance: All permanent employees are covered under our life insurance

Career Growth & Learning Support:Opportunities for professional development continuous learning and career progression.

Working at PayByPhone

We operate in a world thats constantly evolving and change is something we embrace. Our values guide how we show up for one another and for our customers every short we:

• Make things happen
• Stay curious
• Work together
• Have fun
• See through our customers eyes

These principles shape how we collaborate innovate and deliver on our commitments.

Were also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs role requirements and individual qualifications ensuring we reflect the talent and communities we serve.

PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation please reach out to us at

Want to see our values in action Visit ourInstagramandLinkedIn. Curious about the story behind our values Head over to ourAbout Uspage to learn more.

Required Experience:

Manager