Office Manager

Were building the future of public transport convenient affordable connected and zero-emission. Our goal is to make it easier and more enjoyable to get from A to B with Ember than it is with your own car.

Ember is a tech company not a traditional bus operator. Weve built a platform that coordinates our entire operation everything from monitoring vehicles and controlling chargers to selling tickets and calculating ETAs. This allows us to use electric buses more intensively than anyone else in the world leading to a massive reduction in emissions. It also helps us provide a much better passenger experience with innovative features like demand-responsive stops.

Were growing consciously and now operate the largest intercity network in addition to our Edinburgh HQ we have more than 10 hubs around the country which provide our drivers with rest facilities and our vehicles with charging. The challenge is to scale this 100x whilst staying lean increasing efficiency and delivering an even better product experience. Weve recently raised equity from some of Europes leading climate VCs and are looking for mission-driven individuals who want to get on board and help take us to the next level.

Youll be our second office manager. Youll be based in Edinburgh and work alongside our existing office manager but also travel to our hubs to ensure that were giving the Ember experience right across the business. Youll be responsible for keeping our HQ running smoothly and ensuring that our people are fed watered and happy. Some examples of what this might look like:

• Creating a fun and vibrant culture by organising non-cringeworthy social events lunches dinners and twice yearly off-sites (so far weve done Portugal France Albania Italy and Scotland).

• Managing office supplies including coffee fruit stationery tools and equipment.

• Keeping the office clean and tidy. We have external cleaners twice a week but this will also mean getting your hands dirty sometimes doing the dishes tidying common areas and so on.

• Onboarding new staff commissioning laptops and ensuring they have everything they need to get up and running quickly.

• Welcoming visitors including making teas and coffees and organising lunch or snacks.

• Managing our IT. Well help you get up to speed so you dont need to be some sort of IT guru but you do need a willingness to understand and engage with our IT stack. Things like managing our Google accounts ensuring people are using 2FA helping to configure hub equipment and so on.

To thrive in the role youll need to combine a sunny disposition super organisational skills and a willingness to learn.

At Ember we support diversity across our team and customers. We work to ensure every employee feels respected and able to give their best whether temporary part-time or full-time. Were happy to offer flexible working patterns where they make sense are compassionate when it comes to time off and offer enhanced maternity and paternity leave.

Read more about our approach in ourEqual Opportunities Policy.

As well as a salary of 35000 - 50000 per annum depending on your skills and relevant experience youll also have access toshare optionsthrough an EMI scheme after 1 year of continuous employment.

Apply using the form providinga CV and a cover letter explaining why youre the one.

How you work communicate and think is really important to us. You dont need to be a master of anything (yet) but must be eager to learn. Its helpful if you can tick most of the boxes below:

• Impeccably organised with an ability to juggle competing priorities

• Relevant work experience preferably in a start-up / scale-up environment

• A genuine passion for our vision and mission

• An openness to learning and developing new skills including on IT/hardware aspects that may not be familiar

• An excellent communicator (written and verbal) and a fast learner

• Excellent time-management with an understanding of what you can or cant get done by a deadline

• An ability to build strong relationships with a diverse range of people from across the business

• An ability to smile and push on even in the face of things not going exactly to plan

• Good taste

Youll primarily be based in our Edinburgh office but will also need to travel to our other hubs across Scotland on occasion. This will oftenbe on our own buses (a nice perk!) so a driving license isnt a requirement.

If youre a fun-loving tech-savvy individual who can keep our office running smoothly and our team connected we want to hear from you.