Manager, Legal AI & Technology

Department: Legal AI & Technology
Location: Glasgow
Role: Manager Legal AI & Technology

Contract: Full time Permanent

Key responsibilities

Stakeholder engagement and requirements gathering

• Engage with lawyers across practice groups senioritylevelsand geographies to understand legal operational and client service challenges that may be addressed through technology.

• Work with lawyers to apply legal technology to real legal workflows helping translate practical legal needs into clear requirements and implementation approaches.

• Help distinguish between genuine business needs and desirable features focusing on solving defined problems rather than seeking opportunities to deploy technology for its own sake.

• Document legal and operational processes clearly including current-state workflows pain points requirements proposed future-stateprocessesand implementation notes.

Legal technology portfolio and solution alignment

• Assess whether lawyer requirements can be met through the firms existing legal technology portfolio and help match teams to approved tools wherever possible.

• Assistwith the ongoing review and assessment of the firms existing legal technology portfolio helping evaluate usage effectiveness gapsduplicationand opportunities to improve how tools are positionedgovernedand adopted across the business.

• Support the application of the firms legal technology AI and IT strategies in day-to-day work ensuring proposed solutions are aligned with governanceriskand business priorities.

• Identifyunmet legal technology requirements andassistwith scoping new opportunitiespilotsor projects where existing solutions do not address the business need.

Solution designconfigurationand implementation support

• Build and configure Copilot agents and other practical AI-enabled solutions including within SharePoint and Microsoft Agent Builder.

• Act as a voice of the business in bespoke development work helping ensure that solutions reflect legal practice requirements and user experience considerations.

Adoptiondemonstrationsand knowledge sharing

• Demonstrate legal technology applications to lawyers and business teams explaining functionalityappropriate usecasesbenefitsand limitations in clear practical terms.

• Keep informed about developments and opportunities in legal technology legal AI and the wider legal innovation market and share relevant insightslearningsand updates with the team to support continuous improvement and informed decision-making.

• Assistwith the production maintenance and continuous improvement of internal communications guidance materials and intranet content relating to the firms legal technology portfolio ensuring information isaccurate accessible up to date and tailored to the needs of lawyers and business teams.

Business casevendorand project support

• Assistwith the drafting of business cases fornew technology including problem statements expected benefits adoption considerationsrisksand dependencies.

• Support vendor management activity including engagement with application providers preparation for demonstrations feedbackcaptureand follow-up actions.

Governanceriskand cross-functional collaboration

• Identifydocumentand escalate risks arising from the use of legal technology and AI including issues relating to confidentiality data protection information security professionalobligationsand output validation.

• Work collaboratively with colleagues across Risk Information Security IT Finance HR BusinessServicesand other functions to support coordinated delivery of legal technology initiatives.

• Assistpartnerslawyersand Business Development teams with client-facing responses about the firms use of AI and legal technology ensuring descriptions of tools use cases governancesafeguardsand benefits are clearaccurateand appropriately tailored to the client request.

Skills and experience

• Experience of or strong interest in legal technology AI automation or digital transformation within a legal or professional services environment.

• Familiarity with legal work and legal practice whether through a fee-earning legal background legal operations legal project delivery or other direct exposure to lawyers and legal workflows.

• Ability to speak confidently and credibly with lawyers at all levels from junior lawyers to partners and to adapt communication style for different audiences andjurisdictions.

• Good analytical skills with the ability to understand legal and operational problems separate needs from wants and translate requirements into practical actions.

• Comfort working with Microsoft 365 toolsSharePointand AI-enabled tools with the aptitude to learn new platforms and support their adoption.

• Strong written communication skills including the ability to prepare clear process notes requirements documents business case input guidancematerialsand meeting summaries.

• Awareness of the risks associated with legal technology and AI including the need for human oversight output checking confidentiality informationsecurityand responsible use.

• Strong stakeholder management skills and the ability to work collaboratively with legal teams technologyteamsand business services functions.

• Organised proactive and comfortable managing multiple workstreams follow-ups and stakeholder conversations in parallel.

• Comfortable working remotely and willing to work across time zones as part of a global team.

Candidate profile

This role would particularly suit someone with a fee-earning legal background who has developed an interest in legal technology through project work innovationinitiativesor hands-on experience of improving legal delivery. The successful candidate does not need to have worked as a legal technologist before but should be curious practical comfortable with lawyers and able to combine an understanding of legal practice withan enthusiasm for technology-enabled role will require a degree of gravitas to support our partners and lawyers throughchange.

The Firm

When you work at Clyde & Co you join a team of 500 partners 2400 lawyers 3200 legal professionals and 5500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make unite us in our endeavours and strengthen our delivery for both our clients and our firm. We work as one excel with clients celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential using its legal and professional skills to support its communities. We do this through pro bono work volunteering and charitable partnerships and minimising the impact it has on the environment including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

Our Commitment

Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore we welcome and encourage all applications from suitably qualified individuals regardless of background or identity. Learn more about our interview process.

A Note on Privacy

Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you what its used for how its obtained your rights and how to contact us as a data subject.

If you are submitting a candidate as a Recruitment Agency Partner it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

This is the job description as constituted at present; however Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.