Lead Operations Manager

JOB DETAILS

Job Band: E

Contract: Permanent Full-time

Department: Media Tech

Location: Any BBC UK office (Hybrid)

Salary: 65400 - 87133 depending on relevant skills knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Were happy to discuss flexible working. If youd like to please indicate your preferencein the application though theres no obligation to do so now. Flexible working will bepart of the discussion at offer stage.

PURPOSE OF THE ROLE

This role ensures Media Tech strategic priorities are translated into clear prioritised andwell-sequenced portfolio outcomes. Youll provide clear executive-level insight intoprogress risks and trade-offs helping senior leaders understand where to focus andhow to deliver the greatest value for role focuses on enabling better earlier portfolio decisions rather than owningdelivery.

WHY JOIN THE TEAM

Youll operate at a digital portfolio level helping shape how strategic choices are madeacross a complex portfolio of digital products not just how work is delivered. As a newlyestablished function youll help define how Portfolio Alignment works in practice notjust operate within an established model. This is an opportunity to influence how workis sequenced and coordinated across a complex environment supporting strategicdecisions that help the BBC deliver for audiences now and in the future.

YOUR KEY RESPONSIBILITIES AND IMPACT

• Work across the digital portfolio to surface trade-offs and sequencing decisions
• Identify cross-team dependencies sequencing challenges and coordination risks surfacing where alignment is needed and enabling appropriate leadership intervention.
• Produce executive-level insight into the digital portfolio priorities progress risks and investment focus.
• Shape and synthesise portfolio insight for executive forums (e.g. QBR) ensuringdiscussions are decision-focused.
• This role does not own delivery or execution within teams. Its focus is on creating clarity and insight at portfolio level.
• Work with Portfolio Operations and other stakeholders to bring together portfolio data delivery insight and investment context to form a coherent view.
• Lead and develop a team of Senior Operations Managers
• Set clear expectations standards and ways of working for a new function
• Support individuals to move from delivery-focused roles to portfolio-level thinking
• Build a team culture focused on clarity judgement and continuous learning

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA

• Ability to step back from team or programme-level detail and operate at system orportfolio level.
• Experience operating in complex portfolio or programme environments.
• Strong ability to synthesise operational and delivery information into clear executive insight.
• Strong analytical capability with the ability to interpret portfolio data and create decision-ready narratives.
• Experience coordinating work across organisational boundaries and multiple teams.
• Strong facilitation and stakeholder influence skills including with senior stakeholders.
• Comfortable operating in ambiguity and shaping evolving ways of working
• Ability to identify what matters most in a complex environment rather than attempting to cover everything

DESIRABLE

• Experience preparing executive reporting or QBR materials.
• Experience working with Product Engineering Data Finance and Operations leadership.
• Strong understanding of portfolio governance prioritisation and delivery trade-offs.
• Experience identifying dependencies sequencing challenges and alignment risks.
• Ability to bring stakeholders together around shared priorities and outcomes.

If you can bring some of these skills and experiences along with transferable strengths wed love to hear from you and encourage you to apply.