HR Business Partner, PXT

***This role can be based CWL1 (Swansea) or BRS1 (Bristol) or BRS2 (Swindon). Relocation support is offered where required.***

In pursuit of being Earths Best Employer our global Human Resources teams known as People eXperience and Technology (PXT) drive business success by fostering a safe inclusive and innovative culture. The HR Business Partner is responsible for operational excellence and organizational health at assigned site(s) serving as an individual contributor partnering directly with Field Leaders and site leadership teams. You will strengthen culture and deliver business results by translating organizational priorities into actionable plans executing business goals through data-driven decision making and partnering with campus leaders to improve the employee experience. This role is accountable for the end-to-end employee experience owning site-level feedback mechanisms recognition programs and environment standards that shape trust engagement and performance.
You will be expected to work onsite at an Amazon facility supporting multiple sites within your region (campus) with regular mobility across assigned locations.


Key job responsibilities
Employee Experience & Engagement
Foster two-way communication between employees and leaders through feedback mechanisms like Voice of the Associate roundtables and GEMBA walks
Execute and monitor employee engagement strategies and recognition programs including budget planning and employee appreciation activities
Build an environment where employees feel safe and included establishing Employee Resource Groups and ensuring equitable talent practices
Maintain meaningful floor presence across the site gathering insights and identifying early signs of disengagement
Operational Excellence & Site Standards
Conduct regular site walks to assess workplace conditions and maintain facility standards in alignment with Amazon standards
Partner with site leaders and safety teams to ensure consistent execution of safety programs
Lead community initiatives at your site(s) partnering across your node and with Public Policy and Public Relations teams
Improve site effectiveness by identifying systemic patterns addressing root causes and ensuring consistent fair application of policies
Data-Driven Decision Making & Technology
Use data analytics to identify emerging trends predict challenges and implement proactive solutions
Drive adoption of HR technology solutions AI and self-service tools while maintaining high-touch service delivery in critical moments
Strategic PXT Leadership
Partner with site leadership to balance operational needs with Amazons values and people priorities
Coach Business Leaders on effective people management practices including performance feedback team development and employee relations matters
Support change implementation by reinforcing messaging addressing resistance and helping leaders translate change into local routines
Execute core PXT processes while building trust and influence through sound business acumen


A day in the life
Your day will be a dynamic blend of strategic thinking and data-driven decision-making. Youll leverage advanced analytics and AI-enabled tools to identify trends anticipate business needs and develop solutions that enhance workplace experience. From coaching leadership teams on workforce management to driving HR process excellence youll collaborate with Field leaders on operational objectives and team effectiveness. Youll maintain strong floor presence building partnerships across all levels while contributing to meaningful workplace improvements through site walks employee feedback sessions and strategic initiatives.
Success comes from your ability to navigate organizational dynamics lead change initiatives and make high-judgment decisions in ambiguous situations. Through business acumen data-driven insights and strategic partnerships youll help create a workplace culture where employees feel valued and empowered.


About the team
At Amazon our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team our priority is making the Amazon experience brilliant for our people helping us remain one of the worlds most innovative customer-centric and nimble businesses.

We operate proactively and take a holistic approach to people management. Our team is Customer Obsessed and focuses on solving employee engagement issues quickly ensuring nothing impacts our seamless employee and customer experience. Ultimately its our job to insist on the highest standards and drive progress across Amazons strategy and goals.

- Bachelors degree or equivalent
- Speak write and read fluently in English
- Experience in human resources
- Experience supporting or leading employee-focused processes including onboarding benefits investigations training or talent management

- Masters degree or MBA
- Experience within a distribution center logistics or manufacturing environment
- Ability to effectively train guide and support others in the use of various HR technologies and digital platforms with a focus on increasing user adoption and enhancing end-user experience
- Demonstrated ability to build effective partnerships with business leaders
- Experience handling employee relations matters and conducting workplace investigations
- Strong coaching and influencing skills with ability to guide leaders through complex situations
- Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.