Groups, Conference and Events Executive

EOE/AA/Disabled/Veterans

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026 AS VOTED BY OUR TEAM MEMBERS! - The Hilton London Metropole Hotel has just finished in 2022 a transformational refurbishment updating all of its Food & Beverage outlets Bedrooms Public Areas and Meeting Space.

Following the completion of the refurbishment the hotel now boasts 1100 bedrooms four unique restaurants and bars 35 meeting rooms including three ballrooms with capacity for over 1350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

Fancy taking a closer look at our brand new hotel Check out our socials:

Events website:Hilton London Metropole ()

Linkedin: WORLD OF REWARDS

• Hourly rate of 14.73 per hour
• Free healthy and high quality meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Discounted car park
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Modern and inclusive Team Members areas
• Incentive programme after probation up to 2 days of hybrid working

What will I be doing

Build strong relationships with customers to fully understand their needs

Manage conference & events room blocks and rooming lists in accordance to hotel strategy and customer needs

Attend pre & post conference client meetings

Ensure a successful client event by working together with the Front Office and Event Planning team

Participate in hotel promotional activities

Actualising C&E group revenue

Complete quality checks in line with company standards

Maintain a high level of product knowledge about the hotel and local area

Manage telephone and email enquiries in a prompt and professional manner and in accordance with company strategy & standards ensuring accuracy and attention to detail at all times.

Ensure the accurate administration of all bookings and related correspondence including billing details.

What are we looking for

Positive attitude and good communication skills

Confident telephone manner

Commitment to delivering an exceptional level of customer service

Great team spirit / Supportive and respectful with others

Excellent organisational and administration skills

Ability to work well under pressure

Intermediate knowledge of Microsoft Excel

EVERY JOB MAKES THE STAY.

At Hilton It Matters Where You Stay but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company