Forward Deployed Engineer | IFS Copperleaf
Job Summary
About IFS Copperleaf
IFS Copperleaf helps the worlds largest asset-intensive organizations utilities energy water transportation and more decide where to invest billions in capital to deliver the most value using AI-powered decision analytics. Our customers defend and optimize the infrastructure that societies depend on.
The Role
As a Forward Deployed Engineer you sit cross-functionally across the Sales Product R&D and Implementation teams. For our most critical pursuits you stand up our current product on the customers own data fast to prove value inside the deal. And when a customer needs something our product does not yet do you use modern AI tools to rapidly prototype a near-production ready solution and put it in front of them. You turn we cant do that into heres how and the strongest prototypes go on to shape our roadmap.
You own the technical outcome from discovery through production adoption. Your job is to win deals by delivering fast and with value in the current production environment prototyping and articulating value from customer requirements measuring and proving value across customer workflows and continuously coordinating field-observed customer needs ideas roadmaps and visions with the product and sales organizations. You are the shaper that understands customers needs hypothesizes on value co-creates the solution and can test measure and validate the outcomes.
What You Will Do
- Work alongside Solutions Consultants and Account Executives with our most innovative and strategic accounts as well as our most important net new opportunities.
- Own discovery technical scoping architecture implementation evaluation productionization adoption and handoff for strategic customer solutions. Deploy and prove value.
- Prototype aggressively; productionize deliberately.
- For sales and product management validation build the smallest safe prototype that tests the hypothesis inside the deals timeline. For production use engineer for security reliability observability maintainability and integration with the customers architecture.
- Build deploy and evaluate with customer data; measure adoption workflow impact reliability and time-to-value; iterate with technical and business stakeholders.
- Partner closely with Product and R&D to turn validated customer patterns and production evidence into supported roadmap investments reusable components and platform improvements.
- Turn recurring needs into reusable accelerators so the whole team moves faster.
- Develop solution specifications with the customer to feed product and engineering organizational understanding continuously updating the specification as the solution and outcomes evolve.
- Work with Product continuously as business value emerges and outcomes become known to evaluate business potential broader market needs competitive differentiation aspects and functional/technical specifications.
How We Measure This Role
- Influenced ACV on deals where an FDE engaged.
- Time to first working prototype on the customers own data.
- Graduation rate: the share of prototypes that reach production.
- Patterns and accelerators shipped and how often they get reused on later engagements.
- Recurring gaps taken to Product and what Product decided.
Qualifications :
What You Bring
Required
- Customer-facing and commercial ability. You can run a technical discovery session hold a value conversation with both technical and business stakeholders and connect what you build to the customers outcome and the deals value case. The ultimate value of this role is connecting technology to real business outcomes.
- Abstraction and reuse. You can generalize what you built for one customer into a reusable accelerator the team applies on the next engagement.
- AI and agentic engineering. LLM application development RAG prompt and context engineering and agent orchestration including the judgment for when to use single versus multi-agent patterns and how to handle memory and state. Modern AI coding tools such as Claude Code as daily practice not novelty.
- Familiar with enterprise integrations in a regulated utility market. Youre familiar with key customer systems such as ESRI ArcGIS/Smallworld IBM Maximo/EAM SAP/Oracle ERP/PPM and PowerBI/reporting systems. You have a technical and functional understanding of REST and streaming APIs authentication patterns and integrating with enterprise systems of record.
- Domain in asset-intensive industries (utilities energy transportation) or capital and asset investment planning. We hire for engineering strength and teach the domain so this is a strong plus not a gate.
- Travel. Willingness to travel to customer sites as needed up to 50%.
Preferred
- Software or data engineering background. You have built and shipped real working software at some point in your career not just scripts and you write code another engineer can pick up and maintain. Fluent in Angular Python or a similar language and comfortable working in unfamiliar languages and codebases. An understanding of SQL data modeling and building pipelines for ingestion transformation and serving. Strong debugging instincts against imperfect customer data in live environments.
- Depth in production engineering: observability performance and operating at scale.
- Prior exposure to customer-facing technical work solutions engineering forward deployment technical consulting or a startup where you wore several hats.
- Prior experience deploying AI in enterprise or regulated environments.
Who Thrives Here
- A deep listener who obsesses on problem understanding and values outcomes.
- A creator who builds and prototypes fast whether standing up existing capability or inventing what does not exist yet.
- AI-native and product-minded with the judgment to know what is credible to demonstrate versus promise.
- Secure building alongside a deal team without needing to own the relationship.
- A communicator who understands the cross-functional nature of the work and can hold their own at the lowest level investment planner to the boardroom executive.
- A story-teller who can take what theyve created and craft the right messaging understanding that what theyve built changes behaviors processes and sometimes mindsets.
Additional Information :
What Were Offering
- Salary Range: 117000 to 168000 GBPÂ annually bonus
- Flexible paid time off including sick and holiday
- Medical dental & vision insurance
- Flexible spending accounts
- Life insurance and disability benefits
- Tuition assistance
- Community involvement and volunteering events
Additional Information
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Use of Artificial Intelligence in Recruitment
As part of our recruitment process we may use automated tools including artificial intelligence to help screen and assess applications based on jobrelated criteria such as skills experience and qualifications.
These tools do not make hiring decisions. All employment decisions are reviewed and made by members of our hiring team.
This position is a new role.
Remote Work :
Yes
Employment Type :
Full-time
About Company
We are growing! At IFS we are constantly growing to deliver award-winning solutions to hundreds of partners and thousands of customers worldwide! We help companies who want to be their best when it matters most – at their #momentofservice. Visit https://ifs.link/IzM0px to find out mo ... View more