Digital Communications Officer

A place to create moments that matter

Location: Hybrid Peterborough or Bradford

Salary: 30727per annum

Permanent 35 hours per week Monday Friday 9am-5pm.

Thousands of families across the country rely on us for a safe affordable home. And as the housing crisis deepens the work we do has never been more important.

Its this belief - that everyone deserves a place to call home - that drives everything we do. Together we find new ways to understand and champion our customers support them and drive positive change.

For a career that means more and makes a meaningful impact on society this is the place to be.

Bring fresh thinking. Tell real stories. Make an impact.

Are you someone who sees the story behind every moment Do you love creating content that connects with people in a genuine meaningful way At Accent were looking for a Digital Communications Officer whos ready to get out into the community capture authentic stories and help us take our digital presence to the next level.

This is more than a desk-based role - its about being out and about meeting customers sharing their experiences and bringing our values to life through engaging creative content.

What youll be doing

• Managing our day to day social media channels and website
• Creating fresh engaging content from filming in the community to crafting compelling posts and stories
• Sharing real customer and Accent stories that reflect who we are and what we stand for
• Developing and delivering innovative social media strategies that grow engagement and reach
• Keeping our website dynamic accessible and informative for customers and stakeholders
• Taking a project mindset seeing the bigger picture and following ideas through from concept to delivery
• Trying new formats trends and approaches to keep our content evolving

To view/download the job description please click here.

Salary

The spot salary for this post is 30727 per annum for applicants who fully meet the requirements of the youre still developing some of the skills or experience you can start at a salary 5% or 10% below the spot rate with clear support and progression opportunities to reach the full amount.

About you

• Proven experience managing organisational social media platforms (e.g. Facebook LinkedIn Instagram)
• Experience creating engaging digital content across multiple formats including video and imagery
• Ability to create edit and publish multimedia content using relevant tools and software
• Experience using Content Management Systems (CMS) to update and maintain website content
• Strong understanding of website analytics (e.g. Google Analytics) and ability to use data to inform decisions
• Knowledge of Search Engine Optimisation (SEO) and applying best practice to digital content
• Excellent copywriting and editing skills with the ability to tailor tone and messaging for different audiences

The successful applicant will be subject to preemployment checks such as DBS and social media screening before an offer is confirmed.

Interviews

We want your candidate experience to reflect who we are - a place to grow a place to thrive a place to be you.

Stage 1: A Place to Connect
A Teams interview with the hiring manager. Youll learn more about the role and team and well get to know you your experience goals and what you bring.
Planned date: 6th or 7th July via Teams.

Stage 2: A Place to Show Your Strengths
Youll deliver a role related presentation and have a final behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. Youll be asked to complete a Congruity Questionnaire in advance.
Planned date: 16th July at our Peterborough office.

We aim to make the process clear supportive and genuinely valuable a place where you feel informed and confident at every step.

A place to build a future

Weve got big ambitions and were looking for people who want to grow with us. Here youll have the chance to learn new skills shape your career and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards heres what you can look forward to:
Generous time off 28 days holiday plus bank holidays an extra day for your birthday and the option to buy more.
Health & wellbeing support Cash health plan Health MOTs online GP access gym discounts and a dedicated volunteering day for a cause you care about.
Financial perks Car leasing options salary sacrifice schemes and exclusive discounts through our benefits platform to help your money go further.
Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice plus life assurance at three times your salary for peace of mind.
Family-friendly policies Enhanced parental leave flexible working options and support for work-life balance.
Career development From Stepping into Management and Management Essentials training to our Leadership Academy apprenticeships and more well help you grow and succeed.

This is more than a job its a place where you canmake an impact feel valued and be rewarded for what you do.

Were Committed to Inclusion

We believe diversity makes us stronger and were committed to creating a place where everyone feels valued respected and able to thrive.

Our recruitment process is designed to be accessible and inclusive and if you need any reasonable adjustments at any stage just let us know well make it happen.

Because this isnt just a workplace itsa place to belong.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.