Culture Lead
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Job Summary
Salary:Competitive salary and package
Grade:3A
Reporting Line:Head of Inclusion Wellbeing & Engagement
Contract Type:Fixed Term Contract 24 months
Location:London with travel
Closing Date: 10th June 2026
As a Culture Lead you will join us on our journey and undertake a truly transformational role reporting into Head of Inclusion Wellbeing & Engagement.
The Culture Lead will play a key role in activating and embedding organisational culture change at scale working through senior stakeholders and employee networks to drive engagement behavioural change and alignment to cultural priorities.
This role focuses on building and mobilising internal communities delivering high-impact engagement initiatives and equipping leaders and managers to role model and sustain cultural transformation. This role will partner with Internal Communication and specialist across the organisation to ensure the reinforcement and alignment of messaging to build momentum towards our desired culture. They will drive a culture of inclusion continuous improvement and high performance across their teams.
Now more than ever we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary we offer a comprehensive benefits package that includes:
- 27.5 days annual leave that increases with tenure
- Up to 18% individual performance-based incentive scheme
- Car allowance
- Generous pension contribution
- Life assurance
- Income protection after 12 months service
- Full support from our employeeassistanceprogramme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity Diversity and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach truly making Post Office Everybodys Business. As an equal opportunity employer we value and celebrate the differences among our people ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
You will be an experienced Culture Lead with excellent communications skills and the ability to influence and add value to this important project
Experience and Qualifications
- Experience in culture change engagement organisational / learning & development or change programmes
- Strong capability in programme delivery and stakeholder coordination
- Experience working with employee networks and engagement communities
- Ability to translate strategy into engaging practical initiatives
- Strong organisational skills with ability to manage multiple initiatives simultaneously
- Substantial experience inestablishingsuccessful cross-functional stakeholder relationships.
- Demonstrate experience successfully delivering projects with clear outcomes
- Demonstrable experience of successfully delivering projects with clear outcomes
Skills and Capabilities
- Excellent facilitation and communication skills (including written)
- High levelsof collaboration and influencing capability
- Strong commercial understanding using data and insight to shape informed and effective business decisions
- Excellent influencing and communication skills with the ability to utilise a range of techniques to deliver messages effectively make an impact and drive a successful outcome.
- Ability to develop andmaintainstrong relationships with senior stakeholders andmanagersto build support for functional plans and activity.
- Ability to plan and deliver colleague and business-wide events with flexibility to travel asrequired.
- Ability to design and develop culture toolkits facilitation guides and practical resources to support leaders managers and colleagues.
- Acts as an expert advisor applying advanced knowledge of their own specialism as well as broad knowledge of related areas.
Success Measures
- Strong engagement and activation of internal culture networks
- Successful delivery and impact of organisation-wide culture initiatives (roadshows campaigns workshops)
- Improved employee engagement and alignment to cultural behaviours
- High adoption and effectiveness of manager toolkits
- Positive feedback fromsenior stakeholdersand employee communities
At Post Office Ltd were proud to be at the heart of communities across the UK upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day from parcels and banking to identity and government services. While we continue to evolve with digital innovation our commitment to personal face-to-face service remains core to who we are.
Our journey is one of reflection growth and meaningful change. Were looking for people who think differently. Those with resilience purpose and a deep sense of responsibility to our postmasters partners and the communities they serve.
If youre driven by the chance to make a real impact and help shape a future built on progress and integrity wed love to hear from you. For more details visit
Our commitment to embracing diversity extends beyond just words. While weve outlined key skills above we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description please contact
Were thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately were unable to provide individual feedback on all submissions.
