Colleague Experience Engagement Manager

Salary: Competitive plus comprehensive benefits package
Grade: 3A
Reporting Line: Head of Inclusion Wellbeing & Engagement
Contract Type: Fixed Term Contract - 14 Months
Working pattern: Hybrid
Location: London
Closing Date: 31st July 2026

As a Colleague Experience Engagement Manager you will join us on our journey and undertake a valuable role responsible for the end to end accountability for Post Office engagement strategy and ongoing evolution to respond to organisational priorities colleague insight and external best practice.

This role will require you to lead the design delivery and continuous improvement of colleague experience engagement and listening strategies across Post Office ensuring colleague voice is understood acted upon and embedded into organisational decision-making. This role plays a critical part in shaping culture strengthening engagement and supporting leadership to deliver meaninful improvements in inclusion wellbeing and organisational effectiveness across key colleague lifecycle moment

How our people behave is as important to Post Office as what is delivered. The Colleague Experience Engagement Manager will role model the Post Office behaviours and demonstrate a Postmaster first mindset.

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed to help us achieve our ambitious goals. Beyond a competitive salary we offer a comprehensive benefits package that includes:

• 27.5 days annual leave (rising to 30 after 2 years) plus bank holidays
• Up to 18% on target bonus opportunity
• Annual car allowance
• Generous pension scheme with minimum 9% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses mentoring apprenticeships and development programmes
• Access to our benefits platform for exclusive discounts & savings

Click here for a detailed overview of our benefits

At Post Office Ltd were proud to be at the heart of communities across the UK upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day from parcels and banking to identity and government services. While we continue to evolve with digital innovation our commitment to personal face-to-face service remains core to who we are.

Our journey is one of reflection growth and meaningful change. Were looking for people who think differently. Those with resilience purpose and a deep sense of responsibility to our postmasters partners and the communities they serve. If youre driven by the chance to make a real impact and help shape a future built on progress and integrity wed love to hearfrom you. For more details visit

Our commitment to embracing diversity extends beyond just words. While weve outlined key skills above we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description please contact

Were thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately were unable to provide individual feedback on all submissions.