Assistant Operations Manager

Assistant Operations Manager
Permanent
Grade C
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week (shifts between 06:00-16:00)

Opportunities available across Birmingham:Atlas Waste Depot Perry Barr Waste Depot and Smithfield Depot

Are you a people focused leader who thrives in a fastpaced operational environment

Birmingham City Council is investing in the transformation of Waste Logistics & Collections; driving improvements in service quality operational efficiency and community satisfaction. To support this evolution were strengthening our ontheground operational leadership across local depots.

Were looking for Assistant Operations Managers to help lead the delivery of highquality waste collection services for Birminghams residents. Youll play a key role in ensuring our waste and recycling services are delivered safely efficiently and to a consistently high standard. Youll oversee daily operations support staff development manage resources and help create a positive performance driven culture.

This is a fantastic opportunity to make a real difference in your city supporting frontline teams and driving continuous improvement across our service.

Were looking for Assistant Operations Managers who bring

• Real leadership experience youve led teams in a busy operational environment and know how to get the best out of people.
• A strong safety mindset with solid experience in compliance risk management and keeping teams safe every day.
• A datadriven approach you use insight and performance information to make smart decisions and deliver better services.
• Clear confident communication you motivate support and get your teams working together with purpose.
• A genuine customer focus you handle community queries professionally and take pride in delivering a great service for residents.
• Strong problem-solving skills you stay calm under pressure think ahead and find practical solutions.
• Excellent planning and organisational abilities you can juggle multiple tasks prioritise effectively and keep operations running smoothly.
• Financial awareness with experience managing budgets controlling costs and making resources work smarter.
• Full UK Driving Licence with flexibility to travel around the city

The below qualifications are desireable:

• NEBOSH or equivalent Health & Safety qualification
• Level 3 or 4 Leadership & Management qualification (or strong supervisory experience
• CPC Qualification (Transport Manager)

What youll be doing...

• Lead the day-to-day operationcoordinating staffing and fleet resources so services run efficiently and hit performance targets.
• Keep everything running safelyensuring daily operations meet Council standards and fostering a strong safety first culture.
• Be a trusted leader for our Drivers and Loaderssupporting them with daytoday issues welfare needs and performance.
• Develop your teamscarrying out coaching performance reviews and development plans that help people grow and succeed.
• Champion positive people managementoverseeing attendance wellbeing and HR compliance with a fair supportive approach.
• Welcome and train new talentgetting new team members up to speed and setting them up for success.
• Own safety on the groundconducting inspections investigating incidents and maintaining safe systems of work.
• Ensure compliancemonitoring PPE standards and overseeing transport and tachograph regulations.
• Use data to drive improvementspotting trends developing solutions and pushing for rightfirsttime service delivery.
• Shape the bigger picturepreparing reports and sharing insight with managers and key stakeholders.
• Take care of the numbersmanaging budgets vehiclerelated costs and driving value for residents.
• Support sustainability goalshelping make our operations cleaner greener and more efficient for the future.

Youll be right at the heart of our citys frontline operations keeping services moving supporting our teams and making sure Birmingham gets the highquality service it deserves.

Every day will bring variety challenge and the chance to make a real difference.

What we offer in return

• Membership of West Midlands Pension Fund with generous employer contributions
• Enhanced Holiday Entitlement 30 days increasing with length of service
• My Rewards Scheme access to 800 brands providing discounts and savings
• Health and wellbeing support independent and confidential employee assistance and counselling occupational health

For any informal enquires please contact:

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached.

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer but we think this is worth it to achieve our aim.

Birmingham City Council is an accredited Disability Confident Leader employer and we are committed to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

We are dedicated to supporting internal mobility and the development of our people. As such applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Job Description and Person Specification