Area Co-Ordinator Passenger Transport

Salary:31537 - 33699 per annum

Hours per week:37 hours

Interview date:Week commencing Monday 15 June 2026

We areseekingan organised and motivated Area Co-ordinator to join our Passenger Transport team. You will play a key role in planning and managing transport for children and adults including those with special educational needs and disabilities ensuring services are safereliableand cost effective.

You will manage a varied caseload arranging and reviewing transport solutions that meet individual needs. This includesallocatingpassengers overseeing contracts negotiating withsuppliersand responding today-to-dayoperational issues. You will carry out risk assessmentsmonitorcontractorperformanceandtake actionwhere standards are not met. You will also work closely with families schools social care teams and transport providers to resolve queries managechangesand improve outcomes.

This role requires strongproblem-solvingskills and the ability to balance qualitysafetyand value for money. You will need experience of working with vulnerable groups a good understanding of safeguarding and health and safety and the confidence to work independently. You will also use a range of systems to manage recordscontractsand financial information.

You will be an excellent communicator with strong organisational skills able to prioritise work and manage competing demands. Knowledge of transport planning contract management and local government would be beneficial.

Why us

Wiltshire Council is a friendly welcoming place to work with a One Council ethos. Find out more about Our Identity staff networks and employee benefitshere.

Our hybrid working model means office staff are on site for at least half their hours community-based staff carry out at least half their admin time in a workplace and customerfacing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged supported and able to do their best. We do not tolerate discrimination bullying or harassment. Everyone is expected to promote a culture of inclusion dignity trust and respect guided by our vision and Our Identity.

Contact details

Sebastian Williams SEND & Social Care Transport Team Leader at

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read therole description and person specificationcarefully before you apply.

We understand that AI tools can support you in preparing job applications. However we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences skills and motivations.

We are firmly committed to safeguarding and promoting the welfare of children young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current valid contract or approved supplier arrangement (including through our neutral vendor Comensura).

Submission of unsolicited CVs or candidate details to the Council whether directly or to individual employees will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.