Head Of Customer Experience Jobs in London

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Head Of Planning Policy And Strategy

Cra Group Recruitment And Payroll Ltd

profile London - UK

3 months contract with a Local Authority Job Summary: Head of Planning Policy and Strategy Bromley Council. This senior leadership role provides strategic oversight for all aspects of Development Planning in line with the Councils Corporate Operating Principles and the Bromley Local Plan. The posth...

8 hours ago
Full Time

Cx Project Manager

Ds Smith

profile London - UK

Location: UKSubject to ConsultationAbout the role DS Smith is seeking to be a leader in Customer Experience and has several programmes that will be delivered over the next 5 years to support an ambitious customer experience transformation agenda.You will drive the delivery of a key CX transformation...

17 hours ago
Full Time

Customer Experience Architect

Ds Smith

profile London - UK

Location: UKSubject to ConsultationAbout the role As a senior member of the EMEA CX team you will be the customer journey owner and lead the creation evolution and governance of EMEA CX standards and frameworks that enable consistent scalable customer-centric experiences across our sub-regions.With...

2 days ago
Full Time

Head Of People Operations

Fnz

profile London - UK

Role DescriptionTo implement a consistent and service focused transactional and advisory capability for HR. Primary focus is on customer service (employee and line manager experience) for HR across first line support and outsourced providers. Secondary focus is on the continuous improvement of HR tr...

5 days ago
Full Time

Head Of Solution Architecture & Design

Ds Smith

profile London - UK

Head of Solution Architecture & Design ISS Location - UKSubject to Consultation About the roleThe Head of Solution Architecture & Design acts as the design authority for DS Smiths IT landscape ensuring all solutions infrastructure and security architectures follow one coherent blueprint.This role...

5 days ago
Full Time

Head Of It Delivery Applications

Ds Smith

profile London - UK

Role description not availableHead of IT Delivery Applications Subject to Consultation Location - UKAbout the roleA primary focus for the Applications Head of Delivery is to orchestrate processes forprioritizing application portfolio delivery in conjunction with the applications teams the other I&...

5 days ago
Full Time

Head Of Business Operations

Ebay

profile London - UK

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enth...

6 days ago
Full Time

Customer Experience Advisor | S1 | Retail Banking ...

Banco Santander

profile London - UK

Customer Experience Advisor S1 Retail Banking Tooting BranchCountry: United KingdomIT STARTS HERESantander () is evolving from a global high-impact brand into a technology-driven organisation and our people are at the heart of this journey. Together we are driving a customer-centric transformatio...

7 days ago
Full Time

Customer Experience Advisor | S1 | Retail Banking ...

Banco Santander

profile London - UK

Customer Experience Advisor S1 Retail Banking Kensington Work CafeCountry: United KingdomIT STARTS HERESantander () is evolving from a global high-impact brand into a technology-driven organisation and our people are at the heart of this journey. Together we are driving a customer-centric transfo...

10 days ago
Full Time

Analyst, Infrastructure Customer Experience

Invesco

profile London - UK

As one of the worlds leading independent global investment firms Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities we provide a wide range of investment strategies and vehicles to our clients aroun...

16 days ago
Full Time

Remote Customer Experience- Email, Chat, Call

Essence Journey

profile London - UK

We are seeking a dependable and detail-oriented Remote Customer Experience Assistant to join our growing this role you will assist with daily operations client communication and scheduling to help ensure all processes run efficiently. This is a remote position suited for individuals who are organiz...

17 days ago
Full Time

Senior Manager, Customer Experience And Analytics ...

Liberty Global

profile London - UK

About Usnexfibre is a 4.5 billion joint venture between Infravia Capital Partners Liberty Global and Telefónica. It is on track to deliver ultra-fast full fibre broadband to millions of homes and businesses across the UK.Together with our strategic partner Virgin Media O2 we will create the first na...

18 days ago
Full Time

Director Of Engineering Customer Experience (cx)

Asos

profile London - UK

Were looking for a Director of Engineering Customer Experience (CX) to shape and deliver the next generation of digital experiences across ASOS Topshop Topman and our portfolio of brands. You will play a pivotal role in aligning our customer experience technology strategy with the broader business...

22 days ago
Full Time

Director Of Technology Customer Experience (cx)

Asos

profile London - UK

Were looking for a Director of Technology Customer Experience (CX) to shape and deliver the next generation of digital experiences across ASOS Topshop Topman and our portfolio of brands. You will play a pivotal role in aligning our customer experience technology strategy with the broader business v...

23 days ago
Full Time

Customer Experience Advisor | S1 | Retail Banking ...

Banco Santander

profile London - UK

Customer Experience Advisor S1 Retail Banking Camden Town BranchCountry: United KingdomIT STARTS HERESantander () is evolving from a global high-impact brand into a technology-driven organisation and our people are at the heart of this journey. Together we are driving a customer-centric transform...

24 days ago
Full Time

Customer Experience Advisor | S1 | Retail Banking ...

Banco Santander

profile London - UK

Customer Experience Advisor S1 Retail Banking Wimbledon BranchCountry: United KingdomIT STARTS HERESantander () is evolving from a global high-impact brand into a technology-driven organisation and our people are at the heart of this journey. Together we are driving a customer-centric transformat...

24 days ago
Part-Time

Remote Customer Experience Associate

Essence Journey

profile London - UK

We are seeking a highly organized and motivated Remote Customer Experience Associate to support our clients and internal teams. This role is ideal for a proactive professional who excels in communication coordination and problem-solving in a remote environment. Key Responsibilities Serve as the mai...

27 days ago
Full Time

Marketing Communications Coordinator

The Dorchester

profile London - UK

Join us as a Marketing and CommunicationsCoordinator at The Dorchester recognised as one of The SundayTimes Top 10 Best Places to Work for in 2024 & 2025 and Hotel of the year London at the 2024 AA Hospitality Awards. We continually strive to build andnurture a culture where inclusiveness is part of...

30+ days ago
Full Time

Customer Experience Associate

Runna

profile London - UK

DescriptionWere putting together a talented team to build the #1 training platform for RunnersWe help everyday runners become outstanding by building an incredible app providing world-class training coaching and community for everyone whether youre improving your 5k time or training for your first m...

30+ days ago
Full Time

Senior Account Director

Omnicom Media Group

profile London - UK

About the Role:Reporting to: Head of Events & Live ExperiencesAs we continue to evolve our business we are looking for a Senior Account Director to drive strategic and tactical best practice across ticketing hospitality and fan engagement services and oversee the development and expansion of our off...

30+ days ago
Full Time