Customer Strategy Jobs in London

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Director, Global Customer Audit

Digital Realty Global

profile London - UK

ResponsibilitiesGlobal Strategy & GovernanceDefine and own the global customer audit strategy operating model governance standards and success metrics.Establish consistent audit methodologies tooling and reporting across all regions.Ensure audit execution aligns with customer contracts industry stan...

30+ days ago
Full Time

Senior Customer Strategist (loyalty, Crm & Custome...

Dentsu

profile London - UK

Job Description:The RoleWe are looking for a Senior Customer Strategist on a 6 month FTC to support key client programmes with a strong focus on CRM customer strategy and loyalty.This role sits within the Business Transformation (BX) practice working at the intersection of strategy data and experien...

30+ days ago
Full Time

Retention Analyst Mat Cover

Entain

profile London - UK

*This is a Mat cover role for 1 year*We are looking for a Retention Analyst to join our UK Brands commercial team. This role is focused on understanding player behaviour driving customer retention and engagement and ensuring accurate reporting of bonus spend. Reporting into the Retention Analytics M...

30+ days ago
Full Time

Head Of Customer Experience

Fortius

profile London - UK

Job descriptionWe are seeking an exceptional Head of Customer Experience to lead and shape the endtoend customer journey across Fortius. This is a senior handson role with accountability for delivering a consistently highend seamless experience for every patient underpinned by a customerfirst cultur...

30+ days ago
Full Time

Retention Analyst

Entain

profile London - UK

We are looking for a Retention Analyst to join our UK Brands commercial team. This role is focused on understanding player behaviour driving customer retention and engagement and ensuring accurate reporting of bonus spend. Reporting into the Retention Analytics Manager you will work closely with CRM...

30+ days ago
Full Time

Senior Commercial Insights Analyst

Quantum

profile London - UK

Our CompanyAt Quantum we connect global brands with high-intent consumers. We turn intent into action and complexity into clarity.Our Mission is clear to help smarter faster buying decisions. Our vision to be the worlds most used digital comparison service delivering value and simplicity to millions...

30+ days ago
Full Time

Vp, Sales Strategy & Growth

Dow Jones & Company

profile London - UK

Job Description:Dow Jones is a global provider of news and business information delivering content to consumers and organizations around the world across multiple formats including print digital mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and toda...

30+ days ago
Full Time

Emea Director Of Customer Success Aeco

Trimble

profile London - UK

Lead the Future of Construction Excellence as our next EMEA Director of Customer Success (AECO)!Are you a visionary leader ready to architect the post-sales journey for the worlds most innovative construction technology platform Trimble is looking for a high-impact Director to lead our EMEA Customer...

30+ days ago
Full Time

Director, Premium Support

Autostore System

profile London - UK

About UsAutomation Anywhere is the leader in Agentic Process Automation (APA) transforming how work gets done with AI-powered automation. Its APA system built on the industrys first Process Reasoning Engine (PRE) and specialized AI agents combines process discovery RPA end-to-end orchestration docum...

30+ days ago
Full Time

Director, Premium Support

Autostore System

profile London - UK

About UsAutomation Anywhere is the leader in Agentic Process Automation (APA) transforming how work gets done with AI-powered automation. Its APA system built on the industrys first Process Reasoning Engine (PRE) and specialized AI agents combines process discovery RPA end-to-end orchestration docum...

30+ days ago
Full Time

Solutions Architect, Platforms, Uk

Stripe

profile London - UK

Who we are About StripeStripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP o...

30+ days ago
Full Time

Solutions Architect, Platforms Uk

Stripe

profile London - UK

Who we are About StripeStripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP o...

30+ days ago
Full Time

Senior Account Manager

Mbr Partners

profile London - UK

About Our ClientOur client is an established BSS (Business Support Systems) solutions provider serving telecom financial services hospitality and other industries. Their platform enables billing charging invoicing integrations into CRM customer lifecycle management and digital monetisation at scale....

30+ days ago
Full Time

Emeia Pacific Multi Market Customer Director

Edgewell

profile London - UK

Edgewell is not just a company but a vibrant global community of6800 visionaries doers and makers. Our family of over25 personal care brands serves people in more than50 countries. We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products with our fun...

30+ days ago
Full Time

Security Solutions Architect

Computacenter2024

profile London - UK

Location: UK - London UK - Reading UK - Hatfield UK - Nottingham UK - Manchester UK - Milton Keynes UK - Liverpool UK - Sheffield Job-ID: 218065 Contract type: Standard Business Unit: IT ConsultingLife on the teamA fantastic opportunity has arisen to join our dynamic and rapidly expanding Consult...

30+ days ago
Full Time

Security Solutions Architect

Computacenter2024

profile London - UK

Location: UK - London UK - Reading UK - Hatfield UK - Nottingham UK - Manchester UK - Milton Keynes UK - Liverpool UK - Sheffield Job-ID: 218065 Contract type: Standard Business Unit: IT ConsultingLife on the teamA fantastic opportunity has arisen to join our dynamic and rapidly expanding Consult...

30+ days ago
Full Time

Key Account Director Head Of Telco

Nielseniq

profile London - UK

About the JobAs a Key Account Director for Telco in the T&D team you will focus on growing revenue finding new business opportunities and driving market penetration within your accounts. Sales is NielsenIQs growth engine which is instrumental for the companys success.You will drive the overall sales...

30+ days ago
Full Time

Director, Customer Experience (cx) Strategy

Osttra

profile London - UK

About the Role:Grade Level (for internal use):13The Role: S&P Global Energy is seeking a Director Customer Experience Strategy to embed a customercentric CX strategy that shapes how the Energy division sets priorities makes decisions and drives growth.This is a senior strategic leadership role focus...

30+ days ago
Full Time

Director, Customer Experience (cx) Strategy

S&p Global

profile London - UK

About the Role:Grade Level (for internal use):13The Role: S&P Global Energy is seeking a Director Customer Experience Strategy to embed a customercentric CX strategy that shapes how the Energy division sets priorities makes decisions and drives growth.This is a senior strategic leadership role focus...

30+ days ago
Full Time

Ai Deployment Engineer | Codex

Openai

profile London - UK

About the teamThe Codex Deployment Engineering team helps customers adopt OpenAIs coding tools throughout their software development lifecycle. We act as trusted technical partners guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native...

30+ days ago
Full Time