The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
340 Job openings in The Rank Group
Are you a highly organised and proactive information security professional with a passion for compliance and audit management Do you thrive in a fast-paced environment ensuring businesses meet critical security standards If so Rank Group is looking for an Information Security Complian More...
As part of the offshore Service Desk team you will be based in our Mauritius office. You will be delivering top-notch technical and customer support for remote and field based corporate staff in our global offices and remote support to colleagues in our Mecca Bingo and Grosvenor Casin More...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino floor. In this role youll run live table games with confidence and charisma ensuring fair play an More...
As an Electronic Gaming Host your role is pivotal in creating an unforgettable experience for our customers youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests making them feel both val More...
Our Team Leaders are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun adaptable caring and hardworking people to join our team. We want cheeky chatty genuine people to work in our clubs who are committed to provi More...
The Restaurant Manager will serve as the face of our brand-new restaurant operation. Reporting to the Food and Beverage Manager this role provides operational expertise commercial insight and day-to-day leadership to ensure the restaurant delivers an exceptional dining experience.The More...
Is your comfort zone the KITCHEN Are you passionate about fresh ingredients and tailoring food to customer expectations and brand values Join us on a culinary journey at the Rank group where you will be our next STAR! Working closely with your head chef you will meet and exceed our cu More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Is your comfort zone the KITCHEN Are you passionate about fresh ingredients and tailoring food to customer expectations and brand values Join us on a culinary journey at the Rank group where you will be our next STAR! Working closely with your head chef you will meet and exceed our cu More...
Rank recognises that Artificial Intelligence and Machine Learning are fundamental to the success and future growth of our business. We are looking for a true visionary that can deliver the AI strategy and roadmap across our business units supporting them to improve efficiency realise More...
As an Electronic Gaming Host your role is pivotal in creating an unforgettable experience for our customers youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests making them feel both val More...
Marketing Business Partner (field Based) - North East England & Scotland
Are you a marketing professional with a track record of creating and delivering a strategy for a customer driven business Do you have experience leading and implementing a retail marketing strategy in a customer led environmentIf yes youll want to read onWe currently have an exciting More...
Marketing Business Partner (field Based) - Scotland & North East England
Are you a marketing professional with a track record of creating and delivering a strategy for a customer driven business Do you have experience leading and implementing a retail marketing strategy in a customer led environmentIf yes youll want to read onWe currently have an exciting More...
As a Bartender at Grosvenor Casino youll be at the forefront of it all ensuring our customers feel welcome and creating an atmosphere that leaves them wanting more. Youll have the knowledge and skills to present & make our drinks confidently & effectively providing a firstclas More...
As a Sous Chef youll play an integral role in the Kitchen balancing team dynamics culinary excellence financial responsibilities and leading in the head chefs absence. This position demands a culinary expert with exceptional leadership abilities and unwavering composure. So if yo More...
Marketing Business Partner (field Based) - North East England & Scotland
Are you a marketing professional with a track record of creating and delivering a strategy for a customer driven business Do you have experience leading and implementing a retail marketing strategy in a customer led environmentIf yes youll want to read onWe currently have an exciting More...
Are you a marketing professional with a track record of creating and delivering a strategy for a customer driven business Do you have experience leading and implementing a retail marketing strategy in a customer led environmentIf yes youll want to read onWe currently have an exciting More...
Grosvenor Casino London Rialto W1D 6BLGrosvenor Casino is looking for a cashier to be entrusted with the finances of the club correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its p More...
As a Receptionist your role is pivotal in setting the tone for our guests experience from the moment they step through our doors. Your welcoming smile enthusiastic greeting and genuine care are the first impression our customers have of our business making you an essential part of our More...
Grosvenor Casino Brighton BN1 1PPDealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the More...
