The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
427 Job openings in The Rank Group
Responsibilities:This is a manual testing role and your key responsibilities and accountabilities include:Lead all aspects of quality assurance including establishing metrics applying industry best practices and developing new techniques to ensure quality goals on assigned projects.Pa More...
Are you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a great place to be!Balanced 40hour work week Becau More...
Salary 32304Balanced 40hour work week Because we believe in worklife harmony Life cover and private medical insurancePension SchemeShare of Tips Your exceptional service is recognised with a share of the tips 50 Off All Food in venueCareer Growth As the Casino Manage More...
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the rules and provide a professionall More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Competitive Salary 12.21 / hourReal contracts from 8 to 35 hours no zerohour contracts!Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for you and up to three friendsPens More...
As an experienced dealer you will:Acknowledge welcome and assist customers in gamingUnderstand the games payouts and who are our high value membersConnect with first time customers explaining how the games are runFollows guidance from the CADS gaming supervisor to meet table dema More...
Do you have a passion for clean efficient Java code Want to collaborate on exciting new features and take ownership of complex systemsWere looking for Senior Java Software Engineer to join our dynamic agile team. Youll work alongside talented engineers testers and leads to design buil More...
This pivotal role is fundamental for the success of one of the biggest projects that Rank has delivered. The successful candidate will look to demonstrate an exceptional energy and drive to deliver outstanding governance of some of Ranks key data assets in line with our industry More...
As an Electronic Gaming Host you will be the face of our business greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.You More...
As a Site Reliability Engineer (SRE) you will ensure our customers get the best quality of service and uptime we can give them.Identify where we can expect and how we can tolerate IT failures from our systems as well as those we depend upon.Responsible for the availability performance More...
Are you a talented Network Engineer with a passion for designing and delivering cuttingedge network solutionsJoin our team and play a crucial role in supporting infrastructure and business projects both onpremise and cloudbased.Key Responsibilities:Work closely with suppliers 3rd part More...
One of the most important positions within our business you will be responsible for the upkeep and cleanliness of the club. Its no easy ride you will need to deliver impeccable standards and take pride in your work.Providing a courteous and professional service and supporting the wide More...
Main Accountabilities & Responsibilities:Report on product player and venue performance including analysis of KPIs stakes win and margin performanceDevelop a comprehensive reporting framework to enhance understanding of performance and drive improvementsIdentify trends and op More...
Grosvenor Casino Pier Nine Brighton BN1 1PPAre you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a gr More...
SEO Executives are mainly responsible for the integration of deliverables of all SEO components onsite and offsite.Main Accountabilities & Responsibilities: Executing SEO Strategy created by Head of Organic Search by following Google Best Practices. Implement and support content p More...
Salary Up to 50000Balanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsLondon Night Shift Bonus Earn an additional 10 for every hour worked after midnight 50 off Food Treat you and y More...
Grosvenor Casino Pier Nine Brighton BN1 1PPAre you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a gr More...
Enthusiastically lead the Food and Beverage Team as and when required.Ensure that all departments are adequately resourced within required budgets.Assist in the training and induction of new team members and support the development of existing team members through training and coachin More...
Grosvenor Casino Pier Nine Brighton BN1 1PPAre you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a gr More...
