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Senior Customer Service Air Cargo
Job Location:
Monthly Salary:
Posted:
26 June 2026 (30+ days ago)
Posted:
Application Deadline:
23 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air sea land transport and warehousing services with special expertise in information technology and supply chain optimization. The company operates over 160 offices in 40 countries around the world to create fast and efficient solutions for a wide range of industries. With the SPOT platform cargo-partner ensures easy cooperation and full transparency throughout the supply chain. Since January 2024 cargo-partner has been a member of the Nippon Express Group. We lead by example with integrity focus on forward-thinking strategies and actions and create impactful initiatives that drive sustainable growth and innovation.
We find the way by taking it personally.
cargo-partner Thailand was established in 2008 and is one of the rapidly growing organizations in the country. Currently the company employs around 100 employees in three locations: the Bangkok headquarters the Bangkok airport office and Laem Chabang office.
Were currently looking for a highly skilled and confident candidate who has a passion for success. If you believe you are qualified for the position please submit your application with the detailed resume in English byApply Now.
We provide a suite of comprehensive benefits to our employees:
- Medical care insurance including dental coverage
- Provident fund
- Hybrid work arrangement (1 day/week)
- Mental health program
- Professional support training & development
- Leave for vacation medical marriage maternity birthday compassionate
- Retirement benefits
We recognize good performances through:
- Going the Extra MileAwards
- Long service awards
- Employee referral programs
- Sales incentive bonus
- Operation incentive program
- Annual salary & bonus reviews
Job Description
- Process booking arrangement as per Sales team/Operations/Rate Center / Key Accounts request
- Handle Export shipment as per sales/customer and overseas agent instruction.
- Generate all relevant Export documents.(AWB Manifest Freight invoice etc.)
- Review profit & loss for each job and monitor Export team to close job on time.
- Co-ordinate with Airfreight team Sales Key Account and concerned party for Operational process.
- Contact carrier for rate checking and booking as requested by concerned party.
- Work closely with all parties concerned as support to the Sales team.
- Support Airfreight Operations or as assigned by Manager.
Qualification
- Bachelors Degree in Logistics & Freight Forwarding or related field
- Experiences Freight Forwarding Company
- At least 3-5 years of experience in Airfreight Export
- Strong Customer Service mind
- Sales-oriented with operational conscious
- Self-confident with positive attitude
- Strong Negotiation skills
- Dynamic structured flexible and ambitious
- Self-Motivating
- Good in English language
For over 40 years cargo-partner has flourished in the logistics industry delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve now becoming a top 5 global player. As an end to end info logistics provider we pride ourselves on offering a comprehensive portfolio of air sea land transport and warehousing services.
With a unique focus on information technology and supply chain optimization we empower businesses to thrive in todays fast-paced world. Join our dynamic team where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured creativity is celebrated and together we take pride in making a difference.
Discover more about ourMission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.
cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race color religion gender sexual orientation gender identity national origin age disability or any other legally protected characteristics. We welcome and encourage applications from all individuals regardless of background.
Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow
Ready to get things moving Join our team!
Learn about Life at cargo-partnerhere.
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We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
About Company
cargo-partner is a dynamically growing, midsized specialist for transportation and integrated logistics with particular strength in oversea’s solutions.
