Manager, Merchant Acquisition GrabMart

Get to Know the Team

GrabMart an online delivery service is looking for a dynamic Senior Merchant Acquisition and Sales Operations to join our team in Bangkok. You will improve end-to-end GrabMarts merchant acquisition for both enterprise level until mid to long tail segments

The Critical Tasks You Will Perform

Strategic Acquisition and Execution

• Identify strategic merchant gaps and categories needed to enhance GrabMarts supply coverage and quality to align with vertical growth targets.
• Manage the end-to-end retail acquisition from identifying prospects to successful contract signage.

Sales & Partnership Negotiation:

• Deliver clear presentations that persuade merchants to partner with GrabMart.
• Lead contract negotiations to secure favorable terms with a focus on long-term partnership growth and sustainable profitability for both parties.
• Develop customized partnership proposals that address the needs and goals of each merchant.

Acquisition Optimization and Operations:

• Improve and standardize the onboarding structure and processes to provide a high-quality efficient and scalable activation pipeline across diverse merchant categories.
• Collaborate with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management.
• Implement and maintain a tracking system for merchant acquisition metrics.

Collaboration :

• Work with related partners to align acquisition efforts with team goals.
• Contribute to the development of projects to enhance overall merchant experience on the GrabMart platform.

Qualifications :

What Essential Skills You Will Need

• Bachelors degree in Business Administration Marketing Engineering or a related field
• 4 years of experience in sales business development or merchant acquisition
• Preferably strong understanding of Quick commerce or E-commerce landscape O2O (offline-to online) or retail tech industry
• Communication: both Thai and English
• Experience to work as part of a team and dynamic culture.
• Analytical :
  • Proficiency in Microsoft excel (can perform complex functions) to create insights track performance
• Team and people management
• Knowledge of digital marketplaces and quick commerce delivery services

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time