Lifestyles Concierge

Aspire Lifestyles Thailandis a global leader in concierge and lifestyle services. We support high net worth individuals by delivering personalized premium servicesfrom restaurant and hotel reservations to complex travel planning and exclusive lifestyle experiences worldwide.

We are seeking aLifestyle Conciergeto act as the primary point of contact for our clients delivering exceptional service and tailored solutions. This role is ideal for individuals who are passionate about customer service enjoy problem-solving and have a strong interest in global lifestyle trends

Location:GPF Witthayu Towers(Within walking distance from BTS Ploenchit & MRT Lumphini)

Before applying please ensure you are comfortable with the following:

• Rotating shift schedule (5 working days per week)

• Required to work on weekends and public holidays as assigned

• Must be able to work morning afternoon and night shifts

• 100% on-site position

• Handle customer requests via phone email and/or chat channels

• Research and fulfill requests across dining entertainment travel sports & recreation shopping roadside assistance home services and unique lifestyle needs

• Provide accurate timely and professional responses to inquiries and complaints

• Ensure service delivery aligns with contractual scope and communicate any limitations effectively

• Participate in team meetings and training sessions to stay updated on client requirements

• Utilize internal systems and web-based tools to manage customer data and service requests

• Adhere to company and client policies in all customer interactions

• Safeguard customer data and escalate issues when necessary

• Bachelors degree in any field (or equivalent work experience)

• Previous customer service or call center experience is an advantage (02 years acceptable for entry-level roles)

• Fluent in Thai with good command of English (spoken and written)

• Strong communication and active listening skills

• Ability to handle high-volume calls and multitask effectively

• Good problem-solving skills with a service-oriented mindset

• Basic computer skills (MS Office CRM systems web research)

• Ability to work in a shift-based environment (including weekends and night shifts)

• Strong attention to detail and accuracy in handling customer information

• Positive attitude patience and emotional resilience when dealing with customers

• Team player with good interpersonal skills