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Customer Service Sea Cargo Export
Job Location:
Monthly Salary:
Posted:
11 July 2026 (30+ days ago)
Posted:
Application Deadline:
8 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air sea land transport and warehousing services with special expertise in information technology and supply chain optimization. The company operates over 160 offices in 40 countries around the world to create fast and efficient solutions for a wide range of industries. With the SPOT platform cargo-partner ensures easy cooperation and full transparency throughout the supply chain. Since January 2024 cargo-partner has been a member of the Nippon Express Group. We lead by example with integrity focus on forward-thinking strategies and actions and create impactful initiatives that drive sustainable growth and innovation.
We find the way by taking it personally.
cargo-partner Thailand was established in 2008 and is one of the rapidly growing organizations in the country. Currently the company employs around 100 employees in three locations: the Bangkok headquarters the Bangkok airport office and Laem Chabang office.
Were currently looking for a highly skilled and confident candidate who has a passion for success. If you believe you are qualified for the position please submit your application with the detailed resume in English byApply Now.
We provide a suite of comprehensive benefits to our employees:
- Medical care insurance including dental coverage
- Provident fund
- Hybrid work arrangement (1 day/week)
- Mental health program
- Professional support training & development
- Leave for vacation medical marriage maternity birthday compassionate
- Retirement benefits
We recognize good performances through:
- Going the Extra MileAwards
- Long service awards
- Employee referral programs
- Sales incentive bonus
- Operation incentive program
- Annual salary & bonus reviews
Job Description
- Co-ordinate with customers / carriers / suppliers and related departments for export process and handle shipments as per sales / customers and overseas agents instruction.
- Contact carrier for contract rate space & Equipment and booking.
- Create job files and issue reconciliation sheet after shipment completion..
- Promptly communicate provide information clearly to customer without any late response.
- Check quality and accuracy of works to meet company standard and objectives.
- Follow up and handle shipments for smooth operation as per customers / sales and CPL overseas / agents instruction from A-Z as well as fully comply with Standard Operating Procedures (SOP) to meet customers / agents requirements.
- Take personal responsibilities for daily solving problems and follow up the request and / or problems that customers experience.
- Update CPLs system and carrier system to submit SI to carrier on time.
- To fulfil documentation HBL for customer requirement as basically.
- Self-checked on accuracy of internal and external documents.
- Ensure Credit facility before release bill of lading.
- Upload all documents via SPOT and send pre-alerts on time (5 working days after ATD) and finish handling in SPOT.
- Provide additional services beyond the call of duties any other assignments from Team Leaders / Manager and take up extra assignments / tasks towards company needs.
- Close job files complete the billing to customers overseas agents & all vendors on timeliness ( < 5 days after ATD) with P & L statement.
- To comply 100% with company directives.
Qualification
Bachelor degree with at least 2 years experience on Freight Forwarder
Solid knowledge in Sea cargo
Strong background in Freight forwarding Shipping or Logistics field especially in Freight forwarding industry.
Basic computer knowledge / skills in MS Office (Word Excel PowerPoint).
Cargowise One know-how in related functions.
Fluent in English language.
Self-confident with positive attitude.
Strong negotiation skills.
Able to work under pressure.
Able to handle the conflict cases and have a strong resolution skill.
High Responsibility flexibility and Discreetness.
Excellence on communication skill.
For over 40 years cargo-partner has flourished in the logistics industry delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve now becoming a top 5 global player. As an end to end info logistics provider we pride ourselves on offering a comprehensive portfolio of air sea land transport and warehousing services.
With a unique focus on information technology and supply chain optimization we empower businesses to thrive in todays fast-paced world. Join our dynamic team where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured creativity is celebrated and together we take pride in making a difference.
Discover more about ourMission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.
cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race color religion gender sexual orientation gender identity national origin age disability or any other legally protected characteristics. We welcome and encourage applications from all individuals regardless of background.
Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow
Ready to get things moving Join our team!
Learn about Life at cargo-partnerhere.
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We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
About Company
cargo-partner is a dynamically growing, midsized specialist for transportation and integrated logistics with particular strength in oversea’s solutions.
