Talkdesk

Job SummaryThe Director of Forward Deployed Engineering is the executive leader responsible for building and scaling the platform that accelerates Customer Experience Automation (CXA) and Agentic AI deployments across Talkdesks largest enterprise customers. Rather than solving each cu

Job SummaryThe Director of Forward Deployed Engineering is the executive leader responsible for building and scaling the platform that accelerates Customer Experience Automation (CXA) and Agentic AI deployments across Talkdesks largest enterprise customers. Rather than solving each cu

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs National Partners Value-Added Resellers (VARs) and System Integrators) across the United States Canada and Latin Americas

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs National Partners Value-Added Resellers (VARs) and System Integrators) across the United States Canada and Latin Americas

About This Role:We are hiring a Forward Deployed AI Product Manager (FDAPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy technical delivery and client partnership - s

About This Role:We are hiring a Forward Deployed AI Product Manager (FDAPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy technical delivery and client partnership - s

The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish

The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs National Partners Value-Added Resellers (VARs) and System Integrators) across the United States Canada and Latin Americas

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs National Partners Value-Added Resellers (VARs) and System Integrators) across the United States Canada and Latin Americas

Responsibilities:Lead Talkdesks Strategic customer implementation projects from kick-off to completionDefine project scope schedule project activities and integrate those into the broader project plan with the customer project manager(s)Manage multiple customer projects simultaneously

Responsibilities:Lead Talkdesks Strategic customer implementation projects from kick-off to completionDefine project scope schedule project activities and integrate those into the broader project plan with the customer project manager(s)Manage multiple customer projects simultaneously

As a Senior Security Engineer you will be responsible for designing implementing and maintaining the security controls that protect our cloud infrastructure and edge services. You will bridge the gap between high-level security architecture and hands-on infrastructure-as-code (IaC) en

As a Senior Security Engineer you will be responsible for designing implementing and maintaining the security controls that protect our cloud infrastructure and edge services. You will bridge the gap between high-level security architecture and hands-on infrastructure-as-code (IaC) en

Responsibilities:Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirementsEngage with clients to architect solutions that best meet needs including offering best practice recommendations on-the-fly solution suggestions and re

Responsibilities:Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirementsEngage with clients to architect solutions that best meet needs including offering best practice recommendations on-the-fly solution suggestions and re

We are seeking a highly skilled and customer-focused Partner Technical Architect to join our Partner Success this critical role you will serve as the technical backbone for our partners providing expert guidance support and enablement to ensure their success in implementing and lever

We are seeking a highly skilled and customer-focused Partner Technical Architect to join our Partner Success this critical role you will serve as the technical backbone for our partners providing expert guidance support and enablement to ensure their success in implementing and lever

Job Summary:At Talkdesk we build the next generation of our platform using a microservices architecture and strongly autonomous vertical teams. Each team owns its services end-to-end architecture delivery quality and production readiness.We expect senior engineers to set the technica

Job Summary:At Talkdesk we build the next generation of our platform using a microservices architecture and strongly autonomous vertical teams. Each team owns its services end-to-end architecture delivery quality and production readiness.We expect senior engineers to set the technica

We are looking to bring on a Sr. Analyst FP&A for this role. This individual will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets manage forecasts and provide decision support through financial

We are looking to bring on a Sr. Analyst FP&A for this role. This individual will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets manage forecasts and provide decision support through financial

We are seeking a strategic highly motivated self-driven analytical and technically strong Finance professional to support the Customer Experience (CX) organization including Premium Care and Professional Services. This role owns cost management and has visibility to bookings and reven

We are seeking a strategic highly motivated self-driven analytical and technically strong Finance professional to support the Customer Experience (CX) organization including Premium Care and Professional Services. This role owns cost management and has visibility to bookings and reven

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transpa

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transpa

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transpa

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transpa

Conducts research to prepare for upcoming meetings with prospects to understand their business environment market customers competitors and general business challenges.Carries out discovery conversations with customers to understand their needs and requirements for a new solution. Unc

Conducts research to prepare for upcoming meetings with prospects to understand their business environment market customers competitors and general business challenges.Carries out discovery conversations with customers to understand their needs and requirements for a new solution. Unc

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transpa

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transpa

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transpa

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transpa

Talkdesk is seeking a Senior Product Manager to lead the development and expansion of our Industries verticals portfolio. This is a high-impact strategic role at the heart of our growth strategy reporting into the Industries zone of our Product & Engineering team. Building on our stro

Talkdesk is seeking a Senior Product Manager to lead the development and expansion of our Industries verticals portfolio. This is a high-impact strategic role at the heart of our growth strategy reporting into the Industries zone of our Product & Engineering team. Building on our stro

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transpa

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transpa

Responsibilities:Answer technical support requests via email chat and phone;Help guide customers through the setup process.Collaborate with our engineering team to solve more complex issues.Identify document and follow up with engineers on product bugs and features;Update knowledge ba

Responsibilities:Answer technical support requests via email chat and phone;Help guide customers through the setup process.Collaborate with our engineering team to solve more complex issues.Identify document and follow up with engineers on product bugs and features;Update knowledge ba