Talkdesk

The CX Manager plays a critical dual role as both a trusted advisor and technical consultant to Talkdesks most valuable customers. This individual will drive product adoption optimize customer ROI and ensure long-term customer health through outcome-based enablement technical guidance

The CX Manager plays a critical dual role as both a trusted advisor and technical consultant to Talkdesks most valuable customers. This individual will drive product adoption optimize customer ROI and ensure long-term customer health through outcome-based enablement technical guidance

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesks largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption overseeing complex technical initiatives and ensuring lon

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesks largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption overseeing complex technical initiatives and ensuring lon

The Vice President Customer Experience is a strategic high-impact leader responsible for defining and scaling a unified customer experience model across North America. Based in Bellevue WA this role leads a consolidated team of Customer Experience Managers (CXMs) combining Customer Su

The Vice President Customer Experience is a strategic high-impact leader responsible for defining and scaling a unified customer experience model across North America. Based in Bellevue WA this role leads a consolidated team of Customer Experience Managers (CXMs) combining Customer Su

As aSenior Solutions Consultant within Talkdesks Professional Services (PS) organization you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage of the Cus

As aSenior Solutions Consultant within Talkdesks Professional Services (PS) organization you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage of the Cus

Responsibilities:Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales processDevelop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your covera

Responsibilities:Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales processDevelop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your covera

Responsibilities:Responsible for new business development within large enterprise accounts and closing of opportunities within the Retail industryFoster and expand the companys relationship with business units divisions and the overall enterprise customersCreate and cultivate a close

Responsibilities:Responsible for new business development within large enterprise accounts and closing of opportunities within the Retail industryFoster and expand the companys relationship with business units divisions and the overall enterprise customersCreate and cultivate a close

Responsibilities:Lead Talkdesks Strategic HLS Healthcare & Life Sciences (HLS) customer implementation projects from kick-off to completionDefine project scope schedule project activities and integrate those into the broader project plan with the customer project manager(s)Manage mult

Responsibilities:Lead Talkdesks Strategic HLS Healthcare & Life Sciences (HLS) customer implementation projects from kick-off to completionDefine project scope schedule project activities and integrate those into the broader project plan with the customer project manager(s)Manage mult

The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish

The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish

The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish

The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish

About This Role:We are hiring a Forward Deployed AI Product Manager (FDAPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy technical delivery and client partnership - s

About This Role:We are hiring a Forward Deployed AI Product Manager (FDAPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strategy technical delivery and client partnership - s

As a Regional Channel Manager you will drive pipeline growth and revenue through strategic partnerships with Technology Service Distributors (TSDs) across the Northeast region. Youll play a critical role in expanding Talkdesks partner ecosystem by building strong relationships executi

As a Regional Channel Manager you will drive pipeline growth and revenue through strategic partnerships with Technology Service Distributors (TSDs) across the Northeast region. Youll play a critical role in expanding Talkdesks partner ecosystem by building strong relationships executi

As the People Operations AI & Automation Manager you will be the bridge between People strategy and technical execution. You are responsible for identifying inefficiencies within our People processes and solving them through advanced automation AI integration and rigorous process desi

As the People Operations AI & Automation Manager you will be the bridge between People strategy and technical execution. You are responsible for identifying inefficiencies within our People processes and solving them through advanced automation AI integration and rigorous process desi

The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish

The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers. SEs offer healthcare-centric expertise that helps our Sales team establish

We are looking for an experienced product storyteller and competitive strategist to lead Talkdesks Go-to-Market Strategy & Operations this role you will be responsible for Competitive Intelligence Market Insights Pricing Naming Strategic Alliances and PMM Operations. You will design

We are looking for an experienced product storyteller and competitive strategist to lead Talkdesks Go-to-Market Strategy & Operations this role you will be responsible for Competitive Intelligence Market Insights Pricing Naming Strategic Alliances and PMM Operations. You will design

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs National Partners Value-Added Resellers (VARs) and System Integrators) across the United States Canada and Latin Americas

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs National Partners Value-Added Resellers (VARs) and System Integrators) across the United States Canada and Latin Americas

As a Senior Solution Architect you will be responsible for designing and implementing complex software solutions that meet the needs of the organization and its customers. You will work closely with cross-functional teams to understand business requirements and develop solutions that

As a Senior Solution Architect you will be responsible for designing and implementing complex software solutions that meet the needs of the organization and its customers. You will work closely with cross-functional teams to understand business requirements and develop solutions that

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer this role you arent just closing tickets; you are a strategic partner to our clients an advocate for their needs internally and a developer o

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer this role you arent just closing tickets; you are a strategic partner to our clients an advocate for their needs internally and a developer o

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs National Partners Value-Added Resellers (VARs) and System Integrators) across the United States Canada and Latin Americas

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs National Partners Value-Added Resellers (VARs) and System Integrators) across the United States Canada and Latin Americas

Job SummaryThe Director of Forward Deployed Engineering is the executive leader responsible for building and scaling the platform that accelerates Customer Experience Automation (CXA) and Agentic AI deployments across Talkdesks largest enterprise customers. Rather than solving each cu

Job SummaryThe Director of Forward Deployed Engineering is the executive leader responsible for building and scaling the platform that accelerates Customer Experience Automation (CXA) and Agentic AI deployments across Talkdesks largest enterprise customers. Rather than solving each cu

The Senior Solutions Engineer - Banking Financial Services & Insurance (FSI) is a expert who understands the specific needs of small and medium sized enterprises and provides business-driven consulting to both prospective and existing customers. SEs offer industry-centric expertise th

The Senior Solutions Engineer - Banking Financial Services & Insurance (FSI) is a expert who understands the specific needs of small and medium sized enterprises and provides business-driven consulting to both prospective and existing customers. SEs offer industry-centric expertise th