Sutherland

Act as a front-line interface with US customersRole involves responding to customers over the phone and resolving their inquiries.Work remote from anywhere inside Egypt after 6 MonthsMaintaining the customer experience and providing the best image to the company.Provide excellent cust

Act as a front-line interface with US customersRole involves responding to customers over the phone and resolving their inquiries.Work remote from anywhere inside Egypt after 6 MonthsMaintaining the customer experience and providing the best image to the company.Provide excellent cust

 About the Role:Were looking for friendly confident and customer-focused people to join our team as Customer Service this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer questions and pr

 About the Role:Were looking for friendly confident and customer-focused people to join our team as Customer Service this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer questions and pr

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen RelationshipsManage attrition shrinkage and other critical metrics of the team. Influence the Lives of OthersCoach and mentor Consultan

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen RelationshipsManage attrition shrinkage and other critical metrics of the team. Influence the Lives of OthersCoach and mentor Consultan

 A supportive team environment- All efforts are collective so you are never aloneTop-notch paid training- A chance to learn and earnUnlimited advancement opportunities- Your career development is never-endingRewarding benefits package- Your well-being is top priorityYour new Career wi

 A supportive team environment- All efforts are collective so you are never aloneTop-notch paid training- A chance to learn and earnUnlimited advancement opportunities- Your career development is never-endingRewarding benefits package- Your well-being is top priorityYour new Career wi

Main Responsibilities and Deliverables Strengthen relationships:  Implement custom deployments of the NICE product suite for clients  Integrate NICEs applications with other enterprise systems and data sources using ETL XML and scripting languages Work closely with customer and NICE C

Main Responsibilities and Deliverables Strengthen relationships:  Implement custom deployments of the NICE product suite for clients  Integrate NICEs applications with other enterprise systems and data sources using ETL XML and scripting languages Work closely with customer and NICE C

Our organization seeks a Project Manager for the NiCE initiative to oversee critical project management functions. This role demands a high level of professionalism and expertise in managing complex multicultural teams across global operations for one of the worlds leading IT Solution

Our organization seeks a Project Manager for the NiCE initiative to oversee critical project management functions. This role demands a high level of professionalism and expertise in managing complex multicultural teams across global operations for one of the worlds leading IT Solution

Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Wellness Coach. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you! The primary role of the Wellness Coac

Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Wellness Coach. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you! The primary role of the Wellness Coac

Answering customer questions and providing supportResolving issues in a calm professional and friendly wayCommunicating clearly and confidently over the phoneMaking customers feel heard valued and supportedWorking closely with your team to deliver great serviceQualifications : Fresh

Answering customer questions and providing supportResolving issues in a calm professional and friendly wayCommunicating clearly and confidently over the phoneMaking customers feel heard valued and supportedWorking closely with your team to deliver great serviceQualifications : Fresh

Role Overview:The Associate Manager -Customer Experience is responsible to complete the Customer Experience (CX) observations required using the form that was designed for the program.Champions Customer Experience initiatives and actions for assigned teams to ensure continuous improve

Role Overview:The Associate Manager -Customer Experience is responsible to complete the Customer Experience (CX) observations required using the form that was designed for the program.Champions Customer Experience initiatives and actions for assigned teams to ensure continuous improve

Responsibilities: Conduct thorough research on industry-related topics using digital tools such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.Collaborate with the client to develop content strategies that align with

Responsibilities: Conduct thorough research on industry-related topics using digital tools such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.Collaborate with the client to develop content strategies that align with

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

About the RoleWere looking for friendly confident and customer-focused people to join our team as Customer Service Specialists. In this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer qu

About the RoleWere looking for friendly confident and customer-focused people to join our team as Customer Service Specialists. In this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer qu

Position OverviewWe are looking for a detail-oriented Associate Accounts Receivable to join our team. The role focuses on cash collection credit control and customer communication ensuring timely collection of receivables while maintaining strong professional relationships with custom

Position OverviewWe are looking for a detail-oriented Associate Accounts Receivable to join our team. The role focuses on cash collection credit control and customer communication ensuring timely collection of receivables while maintaining strong professional relationships with custom

This is a full-time on-site role located in Cairo for a Customer Service this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction. Your day-to-d

This is a full-time on-site role located in Cairo for a Customer Service this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction. Your day-to-d

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

The Cloud Cloud AppOps has the following duties:Perform operational duties including application server health service recycling.Identify and resolve operational issues (e.g. batch failures network issues client data feed errors)Monitor server performance memory utilization CPU file s

The Cloud Cloud AppOps has the following duties:Perform operational duties including application server health service recycling.Identify and resolve operational issues (e.g. batch failures network issues client data feed errors)Monitor server performance memory utilization CPU file s

Experience/ Skills Experience 0 to 2 years in consulting market research or syndicated research products. Exposure to benchmarking or subscription-based research platforms is a plus.Project Support Assist in execution of benchmarking engagements including data collection and validat

Experience/ Skills Experience 0 to 2 years in consulting market research or syndicated research products. Exposure to benchmarking or subscription-based research platforms is a plus.Project Support Assist in execution of benchmarking engagements including data collection and validat

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

Role Summary:This role serves as the definitive Retail Compliance Authority for the project. This position is responsible for mapping complex multi-jurisdictional licensing requirementsparticularly those with high risk (Alcohol Health)to ensure the new application and outsourced proce

Role Summary:This role serves as the definitive Retail Compliance Authority for the project. This position is responsible for mapping complex multi-jurisdictional licensing requirementsparticularly those with high risk (Alcohol Health)to ensure the new application and outsourced proce

SUTHERLAND is seeking to hire technical hands-on customer-focused Engineers to join our Application Managed Services global team. We require professionals with a strong interest in delivering the latest Actimize solutions within a culture that promotes autonomous and productive teams.

SUTHERLAND is seeking to hire technical hands-on customer-focused Engineers to join our Application Managed Services global team. We require professionals with a strong interest in delivering the latest Actimize solutions within a culture that promotes autonomous and productive teams.