Technical Support Jobs in Sri Lanka

Position PurposeThe Program Manager leads the Individual Coaching Program ensuring its strategic direction operational excellence and sustainable impact within MSFs learning and development framework. The role focuses on strengthening MSFs coaching culture by promoting equitable access maintaining q...

Manage the intake triage and resolution of client support tickets. Communicate directly with customers setting expectations and providing updates until resolution. Perform maintenance tasks triggered by tickets - configuration changes troubleshooting remediation. Participate in scheduled maintenance...

TheLoops an IFS company is the first enterprise-grade AI Agent platform built for SaaS CX and mission-critical industries. Our AI Agents are secure always-learning digital coworkers that work 24/7 to drive measurable business outcomes. As the company grows it is looking for mission-driven individual...

DEADLINE FOR APPLICATIONS30 November 2025-23:59-GMT05:30 India Standard Time (Colombo)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin...

About the role:Sitecore is experiencing spectacular growth all over the world.  To build on Sitecores success and growth were looking for a skilled Senior Cloud Solutions Engineer with a solid background in Computer Science with CMS knowledge and Cloud administration experience to join our Managed S...

About IFS Loops Loops an IFS company is the first enterprise-grade AI Agent platform built for mission-critical applications and industries. Our AI Agents act as digital coworkers that are governed secure always learning and working 24/7 to drive measurable business outcomes. As the company grows we...

About the Client: A leading creative information technology company delivering innovative solutions and exceptional client experiences. We are seeking a dynamic and customer-focused individual to join our showroom team and support our commitment to excellence. Key Responsibilities:Answer incoming ca...

One of our reputed clients in Oman is seeking experienced Supervisor Turbo Charger for their Mechanical & Electrical Department to oversee turbocharger maintenance and repair operations and ensure team efficiency and quality standards. SALARY: OMR 390 per month KEY RESPONSIBILITIES: Supervise the m...

One of our reputed clients in Oman is seeking experienced Supervisor Machinist for their Mechanical & Electrical Department to oversee machining operations guide operators and ensure production quality and safety compliance. SALARY: OMR 263 per month KEY RESPONSIBILITIES: Supervise daily machining o...

One of our reputed clients in Oman is seeking experienced Supervisor Mechanical for their Mechanical & Electrical Department to oversee mechanical operations guide technicians and ensure work quality and safety compliance. SALARY: OMR 263 per month KEY RESPONSIBILITIES: Supervise daily mechanical op...

As an AI Engineer you will be responsible for creating machine learning models and retraining systems You will work closely with AI Architects Cloud Engineers and a CRM Development Team such as Salesforce Your role will involve working with GenAI models like Gemini GPT4 and others as well as traditi...

About the role:Sitecore is experiencing spectacular growth all over the world.  To build on Sitecores success and growth were looking for a skilled Cloud Solutions Engineer with a solid background in Computer Science with CMS knowledge and Cloud administration experience to join our Managed Services...

Manage and resolve support tickets in alignment with SLAs and operational guidelines.Perform system configuration troubleshooting and environment setup across security and IT platforms.Diagnose application network or endpoint issues and provide prompt resolutions.Escalate complex technical problems...

Infomate a pioneer in shared services in Sri Lanka and a subsidiary of the renowned John Keells Group is a leading Business Process Management company with a global reach spanning four continents. With over 150 years of history the John Keells Group is a Sri Lankan conglomerate with a diverse portfo...

About TheLoopsTheLoops an IFS company is the first enterprise-grade AI Agent platform built for SaaS CX and mission-critical industries. Our AI Agents are like digital coworkers: secure always learning and working 24/7 to drive measurable business outcomes. As we grow were looking for mission-driven...

About TheLoops TheLoops an IFS company is the first enterprise-grade AI Agent platform built for mission-critical applications and industries. Our AI Agents act as digital coworkers that are governed secure always learning and working 24/7 to drive measurable business outcomes. As the company grows...

TheLoops an IFS company is the first enterprise-grade AI Agent platform built for SaaS CX and mission-critical industries. Our AI Agents are secure always-learning digital coworkers that work 24/7 to drive measurable business outcomes. As the company grows it is looking for mission-driven individual...

DescriptionROLE PURPOSE:The Monitoring and Accountability Officer will play a key role in implementing and strengthening the existing PALAM/A project accountability system with a strong focus on ensuring that Feedback and Reporting Mechanisms are effectively utilized responded to and documented. The...

Hey there! Are you passionate about tech and looking for an exciting opportunity in the apparel manufacturing industry Sritrims (Far East) Ltd a key player in the fashion world is on the hunt for a dynamic IT Executive to join our team. At Sritrims were all about blending style with innovation and a...

Link4 is a global eInvoicing and procuretopay automation company helping customers and partners globally to achieve efficiency and compliance through seamless e-Invoicing solutions. We are now seeking a Senior Client Support Executive to lead client support initiatives ensure service excellence and...