System Support Executive Jobs in Sri Lanka

About the Client Our client is a leading Business Process Outsourcing (BPO) company specializing in providing a wide range of services including customer service marketing technical support HR finance & accounting and data entry & processing to local businesses. Job OverviewWe are seeking experience...

Monitor production systems servers and applications to ensure uptime and performance.Perform regular system health checks and preventive maintenance.Diagnose and resolve Level 1 & Level 2 technical issues.Log track and manage incidents through ticketing systems.Provide technical support to internal...

Handle inbound and outbound customer interactions via voice support in a professional and timely manner.Build and maintain strong relationships with customers to ensure satisfaction and retention.Identify customer needs and recommend suitable products or services to drive sales.Meet and exceed indiv...

Handle inbound and outbound customer calls professionally and efficiently.Deliver high-quality customer service through voice support.Understand customer needs and provide accurate information or appropriate solutions.Identify sales opportunities during customer interactions and promote relevant pro...

What are we looking forAn Information Systems Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: University degree majoring in IT with...