Support Engineer Jobs in Colombo

Key ResponsibilitiesSupports the establishment and management of Service Level Agreements (SLAs) ensuring consistent and high-quality service deliveryContinuously improves IT and network service performance to enhance end-user satisfactionTracks routes and resolves incidents by coordinating with app...

Job Overview Were hiring a Junior Full Stack Developer to join a fast-growing e-commerce business in the automotive space. This role is ideal for someone with a strong JavaScript foundation who wants to grow into a specialised Oracle NetSuite development career. Youll initially work on modern web ap...

About the role:You will be working directly with the production systems behind all Sitecore SAAS offerings and will be executing SAAS operations required for end-to-end service delivery to our customers and resolve incidents  As a member of the team providing Sitecores global 24/7 coverage your work...

Provide professional technical application support customer-facing applications and services and a limited selection of desktop applications as well as providing support to teleworkers within the support region. Escalation point Application Support team for the global offices covering faults advice...

Responsible for identifying investigating detecting and protecting service availability and data across various source types and locationsValidates alerts or reports to determine if they constitute an incidentEnsures incidents are properly recorded in appropriate reporting systemsAssesses incident s...