Service Support Jobs in Sri Lanka

As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching and consulting services as well as acting as a client advocate to resolve issues and to improve process and the app...

Key ResponsibilitiesSupports the establishment and management of Service Level Agreements (SLAs) ensuring consistent and high-quality service deliveryContinuously improves IT and network service performance to enhance end-user satisfactionTracks routes and resolves incidents by coordinating with app...

PurposeTo deliver the ultimate customer experience our presales teams have a need for support in building amazing demos.Setting up a service to support presales through the creation of configurations customizations data loading integrations and AI-powered enhancements will make the presales teams mo...

DescriptionWe are looking for a Customer Support Specialist (Night Shift) who will lead our Bulgaria-based support operations during LATAM business hours (17:00 01:00 Local Time). You will act as a technical expert during your shift driving resolution of complex software issues and partnering with...