Senior Technical Support Engineer Jobs in Colombo

Provide first-level technical support to end users and ensure timely issue resolutionMonitor and manage user support requests while maintaining a high standard of customer serviceCollaborate with internal technical teams to troubleshoot and resolve system-related issuesSupport the development and im...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey. Position: Customer Success Engineer (India) Type: Contract Compensa...

Responsible for identifying investigating detecting and protecting service availability and data across various source types and locationsValidates alerts or reports to determine if they constitute an incidentEnsures incidents are properly recorded in appropriate reporting systemsAssesses incident s...