Production Support Analyst Jobs in Sri Lanka
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End User Support Analyst
Virtusa
Colombo - Sri Lanka
Role PurposeProvide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations.Key ResponsibilitiesResolve complex incidents not handled at L1Perform remote troubleshooting of desktops laptops and applicationsManage user account...
Production Support Analyst
Astra North Infoteck Inc.
Toronto - Canada
Production Support / Application Support Knowledge of ITIL concepts (Incident Problem Change Management) Familiarity with Windows / Linux environments Basic log analysis and troubleshooting skills Experience or exposure to ServiceNow or similar ticketing tools Good communication skills (verbal & wri...
