System Administrator

About Our Client

Our client is a technology-focused organization that develops and supports AI data solutions business applications and system integrations.

Job Overview

The System Administrator (Atlassian) will administer and support the Atlassian Cloud platform including Jira Confluence Jira Service Management (JSM) and Bitbucket ensuring platform security reliability and continuous improvement.

Key Responsibilities

• Administer configure and improve Jira Confluence Jira Service Management and Bitbucket.
• Configure Jira projects workflows fields schemes and automation rules.
• Manage Confluence spaces templates and permissions.
• Administer JSM portals request types queues SLAs and service workflows.
• Manage user access permissions onboarding offboarding and security controls.
• Configure integrations APIs webhooks and AI capabilities including Atlassian Rovo.
• Troubleshoot incidents service issues and integration problems.
• Implement approved platform changes migrations and configuration improvements with appropriate testing and documentation.
• Manage licences marketplace applications vendors and compliance requirements.
• Maintain technical documentation and support user guidance training and knowledge sharing.

Qualifications & Requirements

• Demonstrated experience administering Atlassian Cloud products including Jira Confluence JSM and Bitbucket.
• Hands-on experience configuring Jira workflows Confluence spaces JSM portals queues and SLAs.
• Experience managing user access permissions and secure internal and external collaboration.
• Knowledge of incident management approved change processes testing and rollback planning.
• Strong troubleshooting problem-solving and communication skills.
• Ability to prepare technical documentation and share knowledge with teams.
• Willingness to learn and use approved AI tools to improve workflows.

Interested candidates may send their CV to