Associate Network And Security Engineer

Job Overview

We are seeking an Associate Network and Security Engineer to join an Infrastructure and Security Operations team. The ideal candidate will have a foundational understanding of networking and security technologies with an interest in developing hands-on experience in network infrastructure troubleshooting and security operations.

Key Responsibilities

• Assist with configuring installing and maintaining network infrastructure including routers switches firewalls and wireless technologies.
• Monitor network performance identify alerts and assist with resolving connectivity and security-related issues.
• Provide first- and second-level technical support for network and security incidents.
• Troubleshoot basic LAN/WAN routing switching VPN and wireless connectivity issues.
• Assist with firewall configurations security updates patches and system upgrades.
• Log categorise prioritise and manage incidents and service requests in ITSM platforms.
• Escalate complex technical issues to senior engineers and ensure timely follow-up.
• Maintain accurate technical documentation and update incident records.
• Participate in scheduled maintenance monitoring and proactive problem management.
• Work collaboratively with internal teams to ensure service quality and customer satisfaction.

Requirements & Technical Skills

• 13 years of experience in networking infrastructure or IT support.
• Basic understanding of networking concepts including TCP/IP LAN/WAN routing and switching.
• Familiarity with Cisco or Juniper networking technologies.
• Basic knowledge of firewalls VPNs and network security concepts.
• Understanding of wireless networking and network monitoring tools.
• Exposure to troubleshooting network connectivity and infrastructure issues.
• Good analytical and problem-solving skills.
• Strong communication skills and willingness to learn.

Desirable

• CCNA or other relevant networking certifications.
• Exposure to Fortinet Palo Alto or Cisco security technologies.
• Basic understanding of SD-WAN and cloud networking.
• Familiarity with tools such as Wireshark SolarWinds or Nagios.