Assistant Manager Client Leadership
Job Summary
About WPP Media
WPP is the trusted growth partner for the worlds leading brands. With exceptional talent trusted data and intelligence and world-class partnerships all united by ourpioneeringagentic marketing platform WPP Open we help clients navigate change capture opportunity and deliver transformational growth.
WPP Media is WPPs AI-driven media operating unit bringing together media data and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence clients see exactly where how and why their media investment is working.
For more information visit .
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people planet clients and communities. For more information visit .
WPP Media is WPPs global media a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit
At WPP Media we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each this role it will be critical to embrace WPP & WPP Medias shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Job Description:Assistant Manager Client Leadership
WPPisacreative transformation company. We use the power of creativity to build better futures for our people planet clients and communities. For more information visit .
WPP Mediais WPPs global media a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more informationvisit .
Mindshare: A Leading WPP Media BrandMindshare deliversGood Growthfor its clients. As Growth Architects we drive growth that benefits all stakeholdersbetter for people planet and businessby using media with intention. This approach creates more meaningful connections with consumers increases consumer trust in the brand and delivers better outcomes for all.
Role Summary and Impact
AsanAssistant ManagerClient Leadershipat Mindshare / WPP Media you will serve asastrategic partner responsible for driving service excellence integrated thinking and consistentrevenue growth targeting a minimum of 15% to 20% year-on-year uplift.
You will ensure that Mindshare/WPP Media is thepreferredpartner clients consider for their business needs proactively solving communication challenges and upholding WPP Medias ethical and compliance standards. You are accountable for all client deliverables in terms of strategy servicing executions and revenue targets.
As a WPP media employee continuous learning is essential. You are required to actively engage in learning and development initiatives including familiarizing yourself with WPPs new identity completing training on WPP Open tools and participating in other relevant programs.
Key Responsibilities
Client Leadership & Thought Partnership
- Serve as the trusted advisor and strategic partnerto senior client stakeholdersby buildingstrong long-term relationships and positioning WPP Media as the go-to partner for all communication challenges.
- Understand client business objectives challenges and competitive landscapes to translate them into effective integrated media strategies.
- Proactively identify growth opportunities innovation and new business for your existing clientele.
- Direct and implement successful strategiesand proactively define the strategy for the upcoming year ensuring alignment with client objectives.
- Leadand managethe review and strategy processby effectively coordinating the preparation and delivery ofMonthly Quarterly and Annual Year-over-Year (YOY) reviewpresentations. Ensure all relevant data is accurately collated and insights are clearly communicated.
Strategic Media Planning & Execution
- Leadand managethe development of integrated media strategiescovering digital TV radio print outdoor creative and activation platforms together with stipulated teams (ESP CMP Investment & Creative).
- Ensure media recommendations are insight-driven data-informed and aligned with brand objectives.
- Oversee campaign implementation optimization and post-campaign evaluationsto ensure performance against KPIs.
Revenue Growth & Account Expansion
- Work towards achieving the assigned revenue targetsand contributing to overall business growth.
- Identify develop and execute upselling and cross-selling opportunitiesfor WPP Medias full suite of products and services ensuring solutions are directly aligned with client needs and business goals.
- Proactively nurture client relationshipsto uncover new business opportunities and expand WPP Medias footprint.
Team & Operational Management
- Work closely with investment teams to secure the best media deals for clients and with the planning team to ensure effective execution.
- Ensuretimely deliveryofstrategiescampaignplans performancereports and other client deliverables.
- Constantly monitor competitive activity and market trends to identify new opportunities and threats.
- Manageclient budgets billing and profitabilityfor the cluster while maintaining operational efficiency.
Performance Tracking & Reporting
- Define and measure key campaign performance metrics (GRPs reach ROI engagement etc.).
- Use data and insights to evaluate campaign performance and recommend continuous improvements.
- Deliver post-campaign analysis with actionable insights learnings and recommendations.
Skills and Experience
- Minimum3yearswork experiencein an advertising agency client-side in-house team or media owner capacity.
- Proven experience inmedia planning and buying across different platforms.
- Highly evolvedpresentation and reporting skills.
- Experience inmanaging multiple work streams projects and teams.
- Demonstrated experience and success working in aclient-facing role.
- Showdepth of understandingof the industry business brands and consumers in client conversations.
- Apassion for data insights and ideation.
Key Success Metrics
Performance will be measured by the quality of presentations the clarity of strategic direction team collaboration and client satisfaction with the proposeddeliverables.
- Revenue Growth:Achieve or exceedtheyear-over-year revenue growthacross allocated accounts.
- Account Expansion:Demonstrate consistent upselling and cross-selling of WPP Media products and services byfarming minimum 4 initiatives per yearfrom your client portfolio.
- Client Satisfaction:Build and sustain strong trusted relationships with senior client stakeholders and maintain high client satisfaction and retention rates.
- Innovation:Deliver integrated innovative solutions recognized by clients asbest-in-class at least 3 per year.
- Leadership:Successful delivery of all strategic review presentations (Monthly Quarterly Annual YOY).
In addition to the specific duties and responsibilities outlined above the employee may be required to perform any other tasks or assignments reasonably assigned by the management from time to time in alignment with the operational needs of the company.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions grow their networks and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins sharing thought leadership and celebrating holidays and milestone events. Our benefits include competitive medical group retirement plans vision and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when were together fostering creativity collaboration and connection. Thats why weve adopted a hybrid approach with teams in the office around four days a week. If you require accommodations or flexibility please discuss this with the hiring team during the interview process.
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Required Experience:
Manager
About Company
GroupM is the world’s leading media investment company. We make advertising work better for people.