Assistant Donor Correspondence Management Unit

With 75 years of experience our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds even in the most dangerous places inspired by our Christian faith.

Come join our 31000 staff working in nearly 100 countries and share the joy of transforming vulnerable childrens life stories!

Employee Contract Type:

Job Description:

The Assistant - Donor Correspondence Management provides support to the overall national sponsorship operation to function smoothly. The position supports the Coordinator - Donor Correspondence Management to ensure vetting systemizing and dispatching of Sponsors letters & gifts. This position will also provide support to the overall national operation in terms of monitoring follow ups and field reviews to ensure compliance with Sponsorship Standards.

Major Responsibilities
Facilitate the Sponsor - Child Engagement
Process Sponsor Letters Sponsor Electronic Letters Gifts & Birthday Bounce Cards received at National Office
Facilitate quality and timely communication between sponsors and Registered Children for all Sponsor Child Engagement features.
Maintain required records and/or tracking sheets.
Facilitate capacity building trainings on sponsorship standards correspondence business processes manuals and policies
Be involved in field visits and engage with AP teams child and communities.
Keep track of all external translators.

Required qualifications experience & competencies
At least 2 years experience in World Vision or similar agencies is an advantage.
A Higher Diploma (A study course exceeding 6 months or more) in Administration Management or any relevant stream of studies
Strong computer skills including Word Excel and PowerPoint.
Creative and able to apply innovative thinking.
Good interpersonal skill and cross-cultural sensitivity abilities to work as a team.
Effective written and oral communication
Ability to Read Write and speak in English Sinhala and Tamil

WV has a zero tolerance for incidents of violence or abuse against children or adults including sexual exploitation or abuse committed either by employees or others affiliated with our work. Therefore World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults even if their role does not interact directly with them

Applicant Types Accepted: